IT Engineer, SevenRooms
+ Equity.
3+ days a week in office
Hospitality guest experience platform
Job no longer available
Hospitality guest experience platform
201-500 employees
Job no longer available
+ Equity.
3+ days a week in office
201-500 employees
Company mission
To help empower hospitality operators everywhere.
Role
Who you are
- Able to work out of our London office at least 3 days a week
- Working knowledge of A/V conferencing systems
- 3+ years of general IT experience
- Hands-on experience with Google Workspace and Okta management
- Experience troubleshooting macOS, iOS, & Windows devices, managed by MDM
- Excellent communication and prioritization skills
- Passion for learning and team first mindset
- Self-motivated and able to work independently with minimal supervision
- Preferred but not required:
- Previous work experience at a startup or other fast-paced environment
- Hands-on experience with our tech stack
- Prior success building employee lifecycle management automation using Okta Workflows
- Proficiency with one or more scripting languages (Bash, Powershell, Python, etc)
What the job involves
- We are looking for an ambitious early career IT Engineer to join our fast-paced and dynamic team
- This is a generalist role responsible for delivering exceptional IT support while also building and implementing the tools needed for us to scale
- You’ll be based out of our London office but will have the option to work from home one or two days a week
- This position reports to our Director of Information Technology within the Engineering Department
- The mission of the SevenRooms IT team is to provide world-class IT service to a globally distributed, remote workforce with office hubs in New York, London, and Australia
- We believe in automation, asynchronous self-service over hand-holding, and a generative team culture. We are a passionate group of empathetic builders, critical thinkers, and friendly humans ready to help the business succeed
- Resolve technical IT support issues for Roomies around the world
- Reliably execute onboarding and offboarding tasks including IT orientation
- Routinely contribute to our internal knowledge base and documentation
- System administration of our IT SaaS tools
- Build automation to make IT processes repeatable, scalable, and secure
- Participate in the team’s after-hours on-call schedule
- Own the onsite IT experience in our London office including A/V support, networking, and inventory management
Salary benchmarks
Our take
SevenRooms is a guest experience and retention platform that helps restaurants and hospitality operators manage reservations, guest data, and operations. Founded in 2011, the platform allows businesses to take better control of customer information, thereby improving relationships and streamlining operations.
The company serves over 11,000 operators, including major clients like MGM, Wynn, and Marriott, and powers 80% of Las Vegas's major hotels and restaurants/. The platform helps restaurants increase repeat booking and collect guest feedback, offering personalized marketing and improving customer experience.
As more businesses embrace technology, SevenRooms is positioned for even more success. Its focus on building personalized guest relationships and offering data-driven insights make it a key player in shaping the future of the hospitality industry.
Steph
Company Specialist at Welcome to the Jungle
Insights
55% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2020
$50m
SERIES B
Oct 2018
$5.1m
EARLY VC
Total funding: $71.5m
Company benefits
- 401(k) & Retirement Plans: Helping you prepare for your future
- Medical, Dental & Vision Insurance: Multiple plans to fit your unique needs
- Flex Hours & Remote Work: Your own schedule, on your own terms
- Stock Options: Have a stake in our growing business
- Paid Parental Leave: Time off to grow and support your family
- Learning & Growth: Providing support and programming to give you room to grow
- Unlimited Vacation: Take the time you need for some R&R
- Fresh Start: Your first two weeks of employment as paid time off
- Roomies Choice: A monthly stipend giving you choice to invest in yourself
- Tenure Experiences: Milstone awards to recognize your time and deidcation
Company HQ
Rose Hill, New York, NY
Leadership
Joel Montaniel
(CEO)Joel started their career as a Credit Suisse Analyst, before spending 7 months at C&K Properties and 2 years at LivePerson. They left their position as Chief of Staff in July 2011 to co-found SevenRooms, serving as CEO since.
Allison Page
(CPO)Began their career in Investment Banking at Credit Suisse before joining Hodes Weill & Associates. They hold a bachelor’s degree in Finance & Real Estate from The Wharton School.
Kinesh Patel
(CTO)Received a B.S. in Electrical/Computer Engineering from the University of Texas at Austin, and an MBA in Finance and Strategy from the New York University Leonard N. Stern School of Business. Team Lead, Scientific Computing at ExxonMobil.
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