Product Design Manager, Super

Fintech & Earnings

$123-188k

Salary is partially dependant on applicants location. Plus equity

Amplitude
Senior and Expert level
Remote from Canada, US
Super

Cashback card & online savings provider

Open for applications

Super

Cashback card & online savings provider

1001+ employees

FintechB2CMobileConsumer GoodseCommerce

Open for applications

$123-188k

Salary is partially dependant on applicants location. Plus equity

Amplitude
Senior and Expert level
Remote from Canada, US

1001+ employees

FintechB2CMobileConsumer GoodseCommerce

Company mission

To help people get more out of life by providing them with ways to build credit, save money, travel more, and earn cashback rewards.

Role

Who you are

  • We are looking for a strategic thinker who is comfortable with ambiguity, who can guide their team through complexity, and can clearly translate strategies into beautiful designs that meet our user needs and drive business impact
  • If you are a visionary, driven, with a high-level of craft, and want to deliver a big impact, this is the role for you!
  • 7+ years of Product Design experience, working closely with product and engineering partners
  • 2+ years of leadership experience effectively managing product designers and supporting their career development
  • Strong portfolio demonstrating critical thinking skills, data-informed decisions, high-level of craft, leading projects from conception to completion, and showcasing measurable business impact
  • Experience in B2C products with high-engagement touchpoints, especially on mobile
  • Effective stakeholder management, with strong communication and presentation skills
  • Experience working on “0-1” consumer products in fast-paced, changing environments, delivering high quality designs within rapid iteration cycles
  • Experience informing and driving design decisions by leveraging user research and quantitative data

Desirable

  • Fintech experience
  • Experience managing user research team
  • Familiarity with data gathering and analysis tools, specifically Amplitude

What the job involves

  • This Product Design Manager will play a key role in shaping the user experience in the Fintech & Earnings domain of our products
  • This is an exciting opportunity for someone who is strategic, driven, and wants to have a big impact
  • As manager/doer, you will lead a small team of talented designers to influence and execute our product roadmap through design thinking, elevate the quality of our product experiences, as well as explore future opportunities to further enhance our offerings
  • You will hold yourself, and your team, accountable to the highest standards of the craft, to deliver data and research informed experiences that drive impact for our users and the business. You will collaborate with your cross-functional partners to drive awareness and prioritize initiatives to improve the user experience measurably
  • You will leverage design thinking to contribute to the product strategy and vision discussion to help drive alignment through the work that you and your team deliver
  • Provide leadership, direction, and mentorship to your team to effectively collaborate with their cross-functional partners, and deliver high-quality work through holistic end-2-end thinking across our products & platforms
  • Manage designers, their priorities, their career development, and processes to help them reach their potential, streamline their processes, and deliver their best workBuild strong partnerships with your cross-functional peers to determine and prioritize new features and enhancements, as well as guide effective product strategies, critical to the success of our customers and the business
  • Advocate for user-centered design practices and ensure the delivery of high quality intuitive products
  • Leverage research, data analytics, competitive analyses, and customer research to proactively inform the product roadmap and build strong perspectives that guide your team towards making effective and impactful decisions that meets our customers needs
  • As a manager/doer, you will step in at times to support your team by leading workshops, wireframing, rapid prototyping, and delivering final design solutions
  • Contribute to raising the design quality bar at the Super.com by collaborating with your Product Design, Product, and engineering partners
  • Contribute to the growth of the Super.com design system, enhance design team efficiencies, and ensure consistency with brand guidelines
  • Build consensus and alignment amongst conflicting data and viewpoints to deliver impactful design, and guide stakeholders to the most efficient use of their time for you and your team’s objectives

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Insights

25% employee growth in 12 months

Company

Company benefits

  • Competitive base salary
  • 2x/year performance reviews
  • RRSP and 401k
  • Generous equity options
  • $1,200 annual learning & development allowance
  • Unlimited PTO (really!)
  • Recharge days throughout the year
  • Parental leave + top-up program
  • Annual $200 travel allowance
  • Employee-exclusive discounts
  • Health, dental, and vision insurance on day one
  • $360 annual wellness allowance
  • Employee assistance programs
  • $500 WFH allowance (one-time)
  • Free food Fridays!

Funding (last 2 of 5 rounds)

Apr 2023

$60m

SERIES C

Mar 2021

$85m

LATE VC

Total funding: $167.4m

Our take

Ecommerce scaleup Super (formerly known as Snapcommerce) is looking to revolutionize the eCommerce experience. Instead of shopping around disparate sources for the best consumer product deals, Super wants users to be able to send a message to their account and have the best personalized deals returned, ready to purchase.

The company has tried-and-tested this approach with its flagship and original platform Snaptravel, which delivers travel deals via a text-like interface across Messenger, WhatsApp, and SMS. It proved a hit, already crossing the $1B sales mark with nearly half of sales coming from repeat customers. This is substantial, as any significant overhaul of how people shop requires both efficacy and popularity to catch on - Snaptravel has both, which bodes well for the broader Super brand.

The recent boom in eCommerce has spilt over into a marked increase in mobile commerce, too. With Gen Z more likely to shop using mobile, and this demographic maturing into a substantial consumer demographic, Super, with its capital raise of more than $160 million, is poised to lead a bold and lucrative new wave in online shopping.

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Kirsty

Company Specialist at Welcome to the Jungle