Technical Program Manager, DoorDash
Infrastructure
$176-238k
+ Equity
Local food delivery platform
Job no longer available
Local food delivery platform
1001+ employees
Job no longer available
$176-238k
+ Equity
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- You’re experienced in working with platform and/or product engineers and large-scale distributed systems. You can speak to system architecture, scalability and reliability decisions, and design trade offs
- You’re a strong leader with the ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority
- You have strong ownership, urgency, and drive. You are willing to roll up your sleeves and dive into the details to understand and drive your programs
- You have excellent written & verbal communication skills with the ability to communicate with confidence, clarity, and focus. You can convey concepts and considerations to non-experts and experts alike
- You’ve engaged with Engineering teams on product & platform development with a thorough understanding of software development processes and project planning
- You are pragmatic and detailed in your approach and focus on progress, not perfection
- Bachelor’s Degree with experience in Computer Science, Software Engineering or other related discipline
- 5+ years recent experience as an infrastructure Technical Program Manager at a technology company
- Experience in large-scale distributed systems and system architecture
- Experience working with Engineering teams implementing infrastructure technologies and driving adoption of these technologies across product and platform engineering teams
- Project planning and execution skills that include reviewing technical design documents, estimating, and scheduling. Experience with broad adoption efforts
What the job involves
- You will report into the centralized Technical Program Management team in Engineering
- Own Infrastructure Programs - You will partner closely with the Director of Infrastructure Engineering as well as key Engineering and Product leaders to establish the vision, strategy, technical direction and success metrics for Infrastructure. Focus areas for your programs will include quality, reliability, security, compliance, planning, vendor and cost management, capacity planning, adoptions, and migrations
- Plan & Execute Optimizations - You will drive optimizations related to planning Engineering objectives and key results, develop frameworks for team execution/tracking, and provide visibility to resource allocation and prioritization
- Demonstrate Technical Depth - You will develop a full understanding of our technical stack and interdependencies, allowing you to contribute to designs and ensure they are scalable, reliable, and efficient
- Nurture Stakeholders - You will manage all stakeholder expectations from leadership to individual teams, possess strong problem solving and negotiation skills, and earn the trust of partners and teams
- Navigate a Complex Organization - You understand engineers and enjoy working with them. You will build trust by developing strong technical domain knowledge that adds value beyond project management
- Manage Process & Timelines - You will manage timely and succinct communications to leadership and across teams to ensure accountability. You’ll develop processes to ensure teamwork is streamlined to manage complexity and optimized velocity. You are thoughtful about how and when to implement processes with a light touch and clear understanding of success within DoorDash’s culture. You’ll balance urgency and priority while moving the needle on multiple initiatives
Our take
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Mid-Market, San Francisco, CA
Leadership
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
Salary benchmarks
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