Senior Product Manager, Lloyds
Electronic and Embedded Payments
+ Annual performance-related bonus + Share schemes including free shares
2+ days a week in office
Retail and commercial bank
Be an early applicant
Retail and commercial bank
1001+ employees
Be an early applicant
+ Annual performance-related bonus + Share schemes including free shares
2+ days a week in office
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- We’re looking for a senior product specialist with deep expertise in payments, open banking and embedded payments using API
- Proven experience managing complex payment or API-based products in a large financial institution
- Demonstrated ability to translate strategy into delivery across cross-functional teams
- Solid understanding of commercial banking client needs, particularly SME and mid-corporate segments, and experience working with business lines supporting retail & CIB clients
- Excellent partner management, influencing, and communication skills across senior audiences
- Deep knowledge of payment regulation, operational risk, and governance frameworks
- Passion for innovation and client-centred design, with an ability to simplify complexity
What the job involves
- The Product Owner will lead the design, development, and management of embedded and electronic domestic payment products across our commercial banking portfolio
- You’ll provide strategic direction, thought leadership, and people management to deliver faster, simpler, and reliable payment experiences, ensuring alignment with regulatory, risk, and commercial objectives
- This highly collaborative role sits within the Payments Product team in Business Transaction Banking, working closely with colleagues in Platform, Risk, Compliance, Legal, Operations, and Client Coverage to ensure propositions are robust, well-governed, and commercially effective
- As Product Director, you’ll shape Lloyds Bank’s future payments ecosystem by leading the strategy, delivery, and performance of:
- Embedded payment propositions such as Pay by Bank, Confirmation of Payee, and Event-Driven Notifications, enabling clients to integrate Lloyds’ capabilities via API connectivity
- Electronic payment products (Faster Payments, CHAPS, Bacs), ensuring they evolve to meet customer needs and remain resilient
- Your focus will be on growth, adoption, and innovation, improving API usability, developer experience, and operational resilience, alongside clear commercial models and pricing frameworks
- You’ll also support client-facing activities, including strategic deals, RFP responses, and presentations, and act as a thought leader, representing Lloyds in industry forums and working groups
- Define and deliver the electronic and embedded payments roadmap aligned to strategic objectives
- Lead the end-to-end lifecycle of propositions, balancing innovation, governance, and commercial return
- Lead engagement with 3rd party ecosystem players to identify opportunities for integration into clients’ operating environments
- Manage and develop a team of product managers, fostering capability growth and performance excellence
- Drive growth by embedding products into third-party platforms across priority sectors
- Partner with Platform and Operations teams to deliver high-quality APIs and integration journeys
- Maintain strong compliance and risk management; contribute to policy and control frameworks
- Support client-facing materials and engagements to drive acquisition and expansion
- Act as a subject-matter expert internally and externally, influencing strategy and industry dialogue
- Measure and improve client experience using feedback and performance data
Application process
- End Date: November 27, 2025
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy – including for its handling of PPI complaints in 2015, and the 2009 European Commission ruling that forced it to part ways with TSB – but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
Of the company’s 26 million customers, over 18 million of them are online, making it the largest UK digital bank. As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its current technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
Recently, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on FinTech Action Labs (a FinTech accelerator programme) to bring its industry expertise to early-stage FinTechs. As well as investment in digital transformation and AI, the company is enhancing its wealth product and corporate banking offerings, as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive, not founder)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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