Product Manager, Webcargo

• You’ve done this before. Really well. For at least two years as Product, Project, or Program Manager
• <no joke>This is a technical position. A background in technology and working with development teams is required. You take pride in technical solution delivery.</no joke>
• As Lao Tzu says, “Life is a series of natural and spontaneous changes”. You love change and working in a fast-paced startup environment keeps you excited
• You talk reaaal good, with excellent interpersonal & communication skills. And you can write project prose that transforms complex ideas into executable R&D tasks
• You have the ability to present complex technical information clearly to varying audiences. And you know how to listen!
• High-level English skills: reading, speaking, and writing skills
• There may be some occasional travels

Desirable

• We’re hiring a product manager associate whiz, to help us whip complicated systems into shape with a killer cocktail of technical know-how, incredible coordination skills, and what can only be called True Grit
• Our customers love how fast we’re evolving freight and you’ll help the product team deliver. And, as you can imagine, delivering on time is kind of a big deal for a freight tech company
• You’re curious, motivated, and love to delight customers, ideally through awesome products but knock-knock jokes work too. You actually get our users, with finely honed empathy and a drive to identify and eliminate problems like a Human Hoover. Social skills matter - you aren’t afraid to *gasp* talk on the phone with a user to better understand their needs
• A conductor without a symphony is sad. You’ll drive collaboration across multiple disciplines - data, marketing, operations, customers and sales. And people are passionate here; you help give everyone a voice
• You once wrote an ode to the clarity of Lego instructions. You can take high-level product requirements and spit out spectacular specs in your sleep, clarified with crystal-clear user stories, acceptance criteria, and data requirements
• Anyone can drop a spec in a mailbox and wait for product delivery. No, you work closely with the R&D team to ensure proper hand-off, answer questions along the way, and guide the delivery of a quality product. On-time. Always on time
• No one likes a surprise feature release. You’ll coordinate releases with internal teams to when we launch, including training and setback notifications (hopefully fewer of these)
• Prioritization is your middle name (or you are willing to legally change yours). You can evaluate and communicate trade-offs when having to make difficult choices