Data Analyst, Bigblue
3-5 days a week in office
Logistics for eCommerce brands
Job no longer available
Logistics for eCommerce brands
201-500 employees
Job no longer available
3-5 days a week in office
201-500 employees
Company mission
To enable eCommerce brands to turn their logistics into a growth lever by providing their customers with a unique delivery experience.
Role
Who you are
- Experience: Minimum of 2 years in a high-growth tech startup or a data-driven environment
- Communication: French native speakers and written and verbal communication skills in both French and English
- Technical Skills: Proficiency with SQL and spreadsheets, and deep experience with reporting tools and analyses
- Problem-Solving: Strong consultative problem-solving skills with a focus on finding simple and robust solutions
Desirable
- E-commerce Fulfillment Knowledge: Working knowledge and understanding of e-commerce fulfillment processes
- Team Player: A true team player who contributes positive energy and thrives in a collaborative environment
What the job involves
- The Merchant analyst is part of the Data team (which is part of the Product team), but is fully focused on the Merchant area. Bigblue's Merchant team is dedicated to onboarding, supporting, and expanding our customer base. We strive to help our merchants grow sustainably by providing expert guidance on Bigblue's product offerings, services, and e-commerce best practices
- As a Merchant Analyst within our team, you will play a crucial role in enhancing the performance of both our team and our customers. Your data-driven insights and business acumen will be essential in driving strategic initiatives and optimizing processes
- Optimize Team Performance: Identify inefficiencies within the team, design data-driven tools and processes, and implement them to improve overall performance
- Data Analysis & Reporting: Conduct ad hoc analyses and generate reports for management to inform strategic decisions
- Streamline Reporting: Create and maintain streamlined reports accessible to the entire Merchant team and management, ensuring clarity and ease of use
- Strategic Initiative Support: Share detailed analysis results with team members to inform and prioritize projects, ensuring alignment with business goals and driving successful implementation
- Documentation: Maintain clear and up-to-date documentation of processes, tools, and analyses
- Routine Ownership: Own and manage key routines such as billing and CRM updates, ensuring accuracy and efficiency in these processes
- Customer Growth Recommendations: Utilize available customer data to identify opportunities for growth and provide strategic recommendations to help customers succeed
Our take
Consistent order fulfilment, logistics, and positive customer experiences are essential for the success of eCommerce businesses of any scale, but achieving this can be expensive - particularly for small businesses. Logistics providers often charge monthly rates that don't reflect the scale of a business, leaving businesses with no budget to optimize their customers' experiences.
Bigblue provides an eCommerce and customer-experience toolkit, providing end-to-end order fulfillment services such as product storage and package picking, personalized packaging, delivery, and inventory analytics. The company specifically focuses on providing its services to businesses of any scale by only charging for products that have been shipped, whilst also connecting directly with all major eCommerce platforms.
Bigblue’s main challenge will be competing with other logistics companies, including Cubyn, Hive and Huboo. Bigblue’s intelligent pricing system (which charges companies relative to their size), and its focus on providing an end-to-end customer experience, has set it apart. Combined with a $15 million raise in 2022, Bigblue is set to become an increasingly bigger part of the logistics market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (2 rounds)
Mar 2022
$15m
SERIES A
Nov 2020
$3.5m
SEED
Total funding: $18.5m
Company benefits
- All shareholders: We think a great work investment should be rewarded. That’s why every employee at Bigblue gets a stock option package.
- Remote work options: To meet our Bigbluers' needs, we offer remote work options for two days every week, as well as an additional week per quarter.
- Connect with your team: We organise off-sites and events to spend time together. Team members cook healthy lunches and share quality time.
- Transparent salary grid: We are committed to fairness. Our transparent salary grid eliminates gender or ethnic pay gaps and ensures equal pay for equal work.
- Full health coverage: We provide every Bigbluers healthcare and wellbeing insurance, 100% covered by Bigblue.
- Nourish your creativity: Enjoy fresh fruits and snacks every day. Join knowledge-sharing sessions to discover new insights with your team.
Company HQ
Chaussée-d'Antin, Paris, France
Leadership
Mathias Griffe
(Co-Founder & Co-CEO)Alongside Bigblue, Mathias is the Founder of Standing on the Shoulders of Giants Newsletter. He previously worked as a Mobile & TV DevOps at Vimeo and as a Software Engineer at Apple.
William Meunier
(Co-Founder & Co-CEO)Previously an Energy Transition Consultant at EDF, a Power & Renewables Consultant at IFC, and the Haiti Head of Operations at 10Power.
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