Senior Application Engineer, Phantom

• You’ve built systems people rely on
• You’re comfortable stitching together APIs, tools, and infrastructure into something cohesive
• You think in systems, not tickets
• You’re pragmatic; you ship quickly, but you don’t leave messes behind
• You can operate without clear instructions and figure things out as you go
• You write things down so other people can understand and build on your work
• 7+ years in IT engineering, platform engineering, or similar roles
• Experience with some combination of:
• Identity providers (Okta preferred)
• MDM / endpoint management (Kandji, Fleet, etc.)
• SaaS integrations and automation
• AI/LLM tooling in real workflows
• Security or compliance-adjacent systems
• We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career

Desirable

• IT Engineering (ITE) at Phantom is responsible for how the company actually runs
• Everything from onboarding flows to access control to internal tooling — if it touches employees, devices, or company operations, we either own it or improve it. Increasingly, that also means using AI to remove entire categories of manual work
• This role is for someone who wants to treat internal infrastructure like a product: designed, built, and continuously improved
• Build internal tools that automate how Phantom operates day-to-day
• Use AI/LLMs to replace repetitive workflows across teams
• Own identity and access systems (provisioning, permissions, lifecycle)
• Improve device management and endpoint infrastructure (macOS fleet, configs, enforcement)
• Integrate and extend our SaaS stack so systems actually talk to each other
• Partner with security to make systems both safe and usable
• Take full ownership of what you build — from design to long-term maintenance