Principal UX Designer, Motorola Solutions
Voice + AI
$130-150k
+ Equity + Bonus
More information about location
2+ days a week in office
Communication software for public safety & enterprise
Be an early applicant
Communication software for public safety & enterprise
1001+ employees
Be an early applicant
$130-150k
+ Equity + Bonus
More information about location
2+ days a week in office
1001+ employees
Company mission
To build and connect safety and security technologies in our never-ending pursuit to keep people safer everywhere.
Role
Who you are
- Want to design products that actually matter? Do you believe that the challenges facing public safety today can be solved by a thoughtful and holistic approach to user experience design?
- Bachelor's or Master's degree: in HCI, Design, or a related field, or equivalent practical experience
- 8+ years proven experience in Design: (such as UX, CX, Interaction Design, Product Design) with demonstrable experience in Voice User Interface (VUI) design, conversational AI, or multimodal interaction design
- Leadership experience: Experience guiding or influencing design direction or mentoring junior designers is a plus, but not required
- Portfolio: Showcasing exceptional UX design for apps and services that showcases your process, skills, and impact. Please highlight any projects or thinking related to AI and specifically Voice UI/conversational design if available. Your portfolio should demonstrate a mastery of UX craft and the ability to drive complex projects
- AI Literacy: A strong understanding of core Artificial Intelligence concepts, including Machine Learning (ML), Natural Language Processing (NLP), and Generative AI – their capabilities, limitations, and ethical considerations. You don't need to be an AI developer, but you must understand how these technologies work at a conceptual level
- Voice UI Expertise: Proven experience designing and prototyping voice user interfaces, including defining grammars, intents, slots, and dialog flows. Familiarity with VUI platforms and technologies (e.g., Alexa Skills, Google Assistant, or custom speech platforms) is a strong plus
- Problem Solver: Excellent analytical and critical thinking skills, with a knack for identifying user needs and framing them as design or research challenges
- User-Centric Mindset: A deep passion for understanding and advocating for the user
- Collaboration & Communication: Exceptional ability to collaborate effectively within a multidisciplinary team and articulate complex ideas clearly (verbally and visually)
- Adaptability & Continuous Learning: Eagerness to learn new technologies and methodologies, particularly in the rapidly evolving AI space. Ability to thrive in an environment with dynamic priorities
- Bachelors degree with 8+ year HCI and/or Design experience
What the job involves
- At Motorola Solutions, we are Solving for Safer to help people be their best in the Moments that Matter
- We believe that exceptional customer and user experiences are born from a deep understanding of user needs, powered by insightful data, and brought to life through thoughtful design
- Our Experience Design & Research team is a dynamic, multidisciplinary group, bringing together talented Industrial Designers, UX/CX Designers, User Researchers, and Human Factors practitioners
- We are at the forefront of understanding our users and translating those insights into impactful products and services
- Now, as we embrace the transformative potential of Artificial Intelligence, we're excited to expand our team with creative minds who can help us redefine what's possible
- As a Principal UX Designer, you will be a lead contributor, directly shaping the next generation of mobile public safety applications for our radios
- We’re looking for a design expert who wants to lead in a hands-on way: You are equally passionate about delivering outstanding design solutions as you are about collaborating, and potentially mentoring, within a dynamic team
- You strategically design to make sense of complex, multimodal workflows, including cutting-edge voice interfaces, with the ability to transform those insights into exceptional user experiences in real-world, mission-critical settings
- You will champion human-centered design principles and collaborate cross-functionally
- This is your opportunity to drive innovation and contribute to technologies that safeguard lives
- Collaborate closely with Product, Engineering, and Research teams to ensure alignment and success
- Adapt to rapidly shifting priorities and contribute to an agile, fast-paced innovation environment
- Champion a user-centered approach in the development and application of AI technologies
- Identify opportunities to leverage AI (ML, NLP, generative AI) to solve user problems and create novel, delightful experiences
- Lead the design and development of intuitive voice user interfaces (VUI) and multimodal experiences for mission-critical applications
- Define and refine voice interaction models, dialog flows, and persona guidelines for AI-driven features
- Collaborate with AI engineers and researchers to translate natural language processing (NLP) capabilities into effective and delightful spoken interactions
- Design and/or research user interactions with AI-powered features and systems, ensuring they are intuitive, transparent, and trustworthy
- Conduct user research and usability testing specifically focused on voice commands, spoken feedback, and multimodal interactions
- Contribute to the development of best practices, ethical guidelines, and design patterns for Human-AI interaction including voice and conversational AI within our organization
- Stay abreast of the latest advancements in AI and their potential applications in experience design and research
- Effectively communicate research findings, design concepts, and AI possibilities to diverse audiences
- Translate customer insights into innovative designs that elevate public safety applications
- Contribute to the optimization of design processes, help establish best practices, and ensure exceptional design quality
- Advocate for design excellence and evolve the UX culture within the organization
Our take
Motorola Solutions is a leading provider of communication and software solutions tailored for public safety and enterprise sectors. Its extensive portfolio includes mission-critical radios, command center software and video security systems designed to enhance operational efficiency and safety.
The company's focus extends beyond mere hardware, as it emphasizes integrated software solutions that facilitate communication and data management. This integration of hardware and software ensures clients can respond promptly and effectively to challenges.
Looking ahead, the company is opening a new R&D center in Cork, creating 200 jobs to advance land mobile radio technology. This investment supports its growth and innovation, building on its existing Irish presence and recent acquisition of Tetra Solutions.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Flexible work models
- Paid time off
- Paid parental and family leave
- Health care benefits
- Global wellness resources
- Employee assistance programs
- Rotation programs
- Mentor relationships
- Learning and development opportunities
- Retirement benefits
- Employee bonuses
- Stock grants & employee stock purchase plans
Company HQ
West Loop Gate, Chicago, IL
Leadership
James J. O'Connor
(Co-Founder)Co-founded Motorola Solutions in 1999. Founder and Chairman of Chicagoland Entrepreneurial Center and 1871. They are also the Global Head of Venture Capital and Managing Director at William Blair.
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