Account Manager, Evaneos

• You have at least 3-5 years of proven experience in account management within the tourism or tech industries
• You have strong analytical skills, with the ability to transform data into actionable insights and effectively prioritize tasks
• You’re a natural relationship builder with excellent written and verbal communication skills
• Business-oriented, you’re laser-focused and tenacious in achieving ambitious targets
• You are fluent in English and French to connect daily with our 15 internal nationalities and all local agencies. Knowledge of Spanish, Italian, or German is a plus

Desirable

• We’re now on the lookout for an ambitious and results-driven Account Manager to take charge of an exciting portfolio of local travel agencies across Algeria, Morocco, Tunisia, Turkey, Egypt, and Greece
• You’ll play a pivotal role in achieving Evaneos’ global success by driving revenue, boosting their performance, and ensuring they exceed our Better Trips standards to deliver the best possible experience to travelers
• Reporting to Régis, you’ll join the Close To Home team, a dynamic squad of 3 other Account Managers and 1 Business Developer, all focused on growing our business in European and North African destinations
• This is a close-knit, high-impact team where autonomy and collaboration go hand in hand. You’ll be encouraged to challenge the status quo, share ideas, and help us continuously evolve how we work
• Design and execute growth-driven strategies tailored to your portfolio of partner agencies, ensuring performance aligns with ambitious sales targets
• Determine your portfolio size to optimize revenue generation, balancing expansion with a focus on high-potential accounts
• Cultivate strong, trust-based, and results-oriented relationships that drive engagement and mutual long-term success
• Onboard new partners and empower them to thrive and drive high engagement
• Build tailored action plans and collaborate closely with local agencies, coaching them to achieve excellence in sales performance, customer satisfaction, and sustainability standards
• Make data your ally: analyze metrics, identify insights and opportunities, recommend improvements to optimize the sales funnel, and achieve objectives
• Ensure optimal allocation of leads to agencies based on their business capacity, responsiveness, and performance
• Work hand-in-hand with Sourcing and Offer Managers to craft winning destination strategies that align with business objectives

• In French and English:
• HR call with Marion - Initial chat to get to know you, learn about your work experience, and how they connect to the role ⏲️ 30 - 40 minutes
• Team Leader Interview with Régis - Open discussion to dive deeper into your skills and get a clear understanding of the role ⏲️ 1 hour
• Case Study – A practical exercise based on (almost) real scenarios, to prepare in advance, with a report ideally face-to-face, including restitution time, and discussion with the team ⏲️ 1 hour
• Cultural fit – Meet other Evaneossians during an interview focused on culture alignment and collaboration. The perfect occasion to see what it feels like to be part of Evaneos ⏲️ 45 minutes
• Interview with Anne, Chief Supply Officer, and your future N+2 ⏲️ 45 minutes