Senior Credit & Collections Specialist, Snowflake
$75-99.7k
+ This role is eligible to participate in Snowflake’s bonus and equity plan.
3-5 days a week in office
AI Data Cloud for data sharing and app building
Be an early applicant
AI Data Cloud for data sharing and app building
1001+ employees
Be an early applicant
$75-99.7k
+ This role is eligible to participate in Snowflake’s bonus and equity plan.
3-5 days a week in office
1001+ employees
Company mission
On a mission to mobilize the world's data.
Role
Who you are
- We are looking for a highly organized, self-motivated individual who has a proven capability of prioritizing multiple responsibilities while meeting goals and deadlines
- We are looking for someone with a positive attitude and a desire to help strengthen our collection process to scale with the company’s long-term goals
- 5-7+ years of collections and credit experience along with multi-national high-tech industry experience
- Experience of supporting Credit and Collections on a global level
- Excellent communication skills, both written and verbal, and strong customer service approach
- Bachelor’s / Master’s degree in Finance, Accounting or Business
- Must be self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment within minimal supervision
- Order-to-cash business process management experience a plus
- Fluent in written and verbal Spanish is preferred
- Must have strong Excel skills
- Ability to build strong cross-functional relationships and work collaboratively
- Proactive, problem-solving attitude, display skepticism and ability to think outside the box
- Adapts quickly to changes in a dynamic organizational structure and business processes
- Ability to work independently and a strong team player
What the job involves
- As a Senior Credit and Collection Specialist, you will collaborate with business partners to ensure that the credit and collections process functions smoothly and efficiently
- You will be responsible for resolving customer billing issues and for reducing accounts receivable delinquency, along with other credit management functions
- Perform analysis of collection practices and develop process improvements
- Work with our internal sales team and other cross functional teams as well as outside customers to resolve credit and collection issues as well as help improve processes
- Perform outbound collections in a professional manner with a focus on customer service while adhering to Company Policy
- Analyze delinquent accounts, prepare weekly reports on high-risk accounts and make resolution recommendations
- Prepare and analyze reports for bad debt- assist with invoices, credit memos and other adjustments as necessary
- Participate in and support systems improvements and focus on streamlining the collection process
- Develop, implement, and maintain desktop procedures for ongoing credit and collection activities
- Provide the required support for external, internal and SOX audits, process walkthroughs and workflows as and when required (primarily during quarter and year end audits)
- Participate in global standardization efforts for policies and procedures
- Work with cross functional teams to identify problems, process gaps and propose reasonable and creative solutions to improve processes including opportunities for automating manual processes or activities within a process
Our take
Developed as a fresh alternative to the archaic systems of data governance and information silos, Snowflake is a frictionless cloud data platform that removes the barriers preventing organizations of all sizes from unleashing the true value of their data.
The company equips organizations with a single, integrated platform that offers the only data warehouse built for the cloud; instant, secure and governed access to their entire network of data; and a core architecture to enable many types of data workloads, including a single platform for developing modern data applications.
Major competitors include Azure, SQL and AWS, and Snowflake has managed to keep ahead of the competition, cementing itself as a global force. Across its 1300+ partners, the company's cloud manages over 250PB of data (with more than 515 million data workloads running every day). Its continued focus on product R&D and partnership expansion have Snowflake well-positioned to manage itself amidst the competition.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 9 rounds)
Feb 2020
$479m
LATE VC
Oct 2018
$450m
LATE VC
Total funding: $1.4bn
Company benefits
- Comprehensive health insurance plans
- Health savings accounts
- Robust retirement plans
- Life and disability insurance
- Weekly online lunch and learns
- Virtual workout classes
- Ergonomic work-from-home equipment
- On-demand mental health and wellness programs
- Fertility benefits and family planning resources
- Generous time-off and various leave plans
- Onsite and Remote Work
- Employee discounts and pre-tax selections
- New hire equity + Employee Stock Purchase Plan (ESPP)
- Quarterly bonus or commission program
Company HQ
Bozeman, MT
Leadership
Benoit Dageville
(Co-Founder)Benoit, a leading expert in parallel execution and self-tuning databases, founded Snowflake after 10+ years at Oracle as a lead architect. He holds a PhD in Computer Science and has 270+ patents.
Thierry Cruanes
(Co-Founder)Thierry is a leading expert in query optimization and parallel execution. He has a PhD in Computer Science with a focus in Database Systems and is a named inventor on 200+ patents.
Sridhar Ramaswamy
(Chief Executive Officer)Sridhar joined Snowflake in 2023 via the Neeva acquisition as SVP of AI and later became CEO. He co-founded Neeva and previously led Google’s Ads business, growing it from $1.5B to $100B.
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