Bookings Support Internship, Byway
6 Months
£25k
Salary prorated for the six month internship
Flight free travel company
Job no longer available
Flight free travel company
21-100 employees
Job no longer available
£25k
Salary prorated for the six month internship
21-100 employees
Company mission
Byway's mission is to make slow travel holidays mainstream.
Role
Who you are
- We need someone comfortable working in a fast-paced environment that has a keen eye for detail
- We need someone who isn’t afraid to jump right in and support us wherever needed
- Somebody with a proactive growth mindset who will thrive in an environment of changing priorities and high momentum
- Belief in our mission and a passion for sustainability and/or slow travel
- The ability to work quickly under time constraints without making mistakes
- Excellent verbal and written communication skills, and a positive approach to interactions with our team
- Proficiency working with spreadsheets (Google Sheets/Excel) and comfort populating and organising data sets
- An enthusiastic ‘can-do’ attitude and an agile approach
- Administrative and/or operations experience in a high growth start-up or small team
Desirable
- Fluency/proficiency in French, Italian, Spanish and/or German
What the job involves
- We’re looking for an entrepreneurial and fast-learning intern to join us in building the world’s first platform for flight-free holidays
- Looking after our post-booking flow and making sure our customers love their journeys
- Helping to book excellent holiday experiences
- This is a role with a huge opportunity for mentorship
- Processing new bookings
- Making urgent transport and accommodation reservations
- Sending ticket buying requests to suppliers
- Booking tickets directly with various providers
- Sourcing suitable alternative accommodation when stays used in booked itineraries are sold out
- Managing receipts same-day for bookings made using a company card
- Assisting the Travel Experience team on-demand with day-to-day tasks
- Providing input/feedback on Booking & Ticketing processes to improve efficiency
- Work when you like and where you like for most of the month outside of recurring weekly meetings - we’ll fund a day a week in a coworking space
- 2 days together: join our team in the London office two days each month
Application process
- Please apply with your CV and a short covering letter. We're more interested in your covering letter than your CV
- If we like your application, we’ll ask you to complete a short in-tray exercise so we can gauge how you might respond to some of the core tasks involved in the role
- If you do well on the exercise, we'll set up a 15 minute call for you and Becca, the hiring manager, to meet each other
- After that, there will be a 30 minute call with Ellis, our Trips Team Lead
- The third and final interview is focused on us getting to know you, and you getting to know Byway. It will be with Becca and Cat, our founder/CEO
- If that's great, we move to job offer and references!
- We offer flexible scheduling for our multi-stage interview process and are open to adjustments based on candidate needs
Salary benchmarks
Our take
Byway arrange no-fly holidays for eco-conscious travellers, where participants voyage by way of trains, boats, and buses only, spending time at local accommodation and hidden stop-off points along the way. It’s a neat idea, and the relatively young company has been getting some high-profile attention for it.
This is in part because Byway’s timing has been astute. Firstly, their model chimes neatly with the growing interest in low-carbon, low-impact activities that have been a major part of public conversation over recent years. Secondly, it dovetails with the renewed interest in ‘staycations’ following the period of restricted international travel. And finally, it pitches itself at that evergreen category of traveller keen to experience something a little more local and authentic on their travels - see, for example, the success of platforms like Atlas Obscura, or (arguably) Airbnb.
Byway are enjoying resounding approval from customers, which is remarkable given the operational complexity of timetabling these kinds of journey. With eco-focused trends expected to continue going forwards, and the firm foundation that Byway have laid for themselves in these first few years, the innovative company could go on to have real industry impact.
Freddie
Company Specialist at Welcome to the Jungle
Insights
64% female employees
Company
Funding (2 rounds)
Jul 2024
$6.7m
SERIES A
Jul 2021
$1.5m
GRANT
Total funding: $8.2m
Company benefits
- ⏰ Flexible hours - 80 hours over two weeks whenever you want, with 4 hour meeting free blocks between 9-5 and meeting free Thursdays
- 👋 Co-working office credits - optional team work time or get out of the house
- 🚂 Annual ‘Byway Away’ days - a whole weekday to spend with the team, not working, in the fresh air, bonding with one another
- 🏖️ Byway Holiday - a budget-friendly Byway holiday per year at a cost price for you and your immediate family. A great way to explore amazing destinations by benefitting from our trade discounts and interrail pricing!
- 👫 Be part of our founding team - an opportunity to have shares in Byway for permanent team members
- 🏡 Remote-first - whether you prefer working from home or while travelling, we trust you to do your best work and commit to your working goals.
- 📆 Hybrid remote with 2 days/month in London - come together each month for focused team and strategy time.
Company HQ
Spitalfields, London, UK
Leadership
Cat Jones
(CEO)Spent ten years at Unruly, ultimately serving as the Global SVP of Data, before moving on to work as Managing Director of Travel and Media at Founders Factory.
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