Senior UI/UX Design Director, CommerceIQ
$177-265k
Offers stock options
2-3 days a week in office (Sunnyvale, CA)
Machine learning and automation platform
Open for applications
Machine learning and automation platform
501-1000 employees
Open for applications
$177-265k
Offers stock options
2-3 days a week in office (Sunnyvale, CA)
501-1000 employees
Company mission
CommerceIQ's mission is to empower brands to move from analog to algorithms.
Role
Who you are
- 8+ years of overall design experience, with 1-2 years at a startup
- Experience with best practices for User Experience Design, Information Architecture, and Interaction Design
- Experience in life cycle design projects from design strategy through execution
- Ability to work with senior leadership to create strategic visions for the product and then deliver on those
- An inspiring portfolio that demonstrates experience managing design processes, leading UX design projects, crafting design systems, working through complex user flows that are functional, intuitive and visually compelling
- You are hands-on with design tools, partnering closely with other designers and/or engineering teams. Experience designing and prototyping with tools like Figma
- Experience in providing and effectively communicating strategic and tactical recommendations based on data
- All finalists must have the ability to work from our Sunnyvale, CA office 2-3 times per week
Desirable
- Experience with B2B, SaaS and analytical applications
What the job involves
- The Senior Director UI/UX Design, will relentlessly focus on improving the user experience of our customers & delight our users
- You will be the driving force behind our user research efforts
- This is a unique opportunity for a self-motivated individual to shape and grow the UX research function from the ground up
- We’d like you to help lead, research, define, and improve end to end UX of our applications, while working with our customers and our product, marketing and technology teams
- Let your passion for creating exceptional user experiences thrive
- You will also help bring in best practices, and research and design methodologies
- Because of the critical nature of the role, we are looking for an experienced and well-respected candidate
- Leadership & Mentorship: Lead, mentor, and grow a talented team of UI/UX designers, providing guidance and fostering a culture of collaboration, creativity, and continuous improvement
- Hands-On Design: Act as an individual contributor on critical projects, designing user interfaces, flows, and experiences to solve complex user needs
- User-Centered Design: Champion user-centered design practices, driving research initiatives, gathering user feedback, and incorporating insights into the design process
- Design Systems: Lead the development and evolution of the design system to ensure consistency across all platforms and touch points
- Data-Driven Design: Establish design KPIs and work with data teams to analyze user behavior, ensuring that design decisions are informed by data and directly impact user engagement and retention
- Cross-Functional Collaboration: Work closely with product managers, engineers, and other stakeholders to ensure design solutions are feasible, scalable, and in alignment with technical constraints.Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core
- Product Innovation: Drive design innovation, staying updated on UI/UX trends, tools, and best practices to continually improve the product’s user experience
Our take
CommerceIQ is an omnichannel eCommerce management platform that leverages machine learning, analytics and automation to increase user sales. By deriving and aggregating in-depth insights from sales, marketing, and competitor intelligence data, its software then generates recommendations and automates actions to fuel growth.
Having started out primarily on Amazon where it’s now an Advertising Partner - partially due to CEO Guru Hariharan’s previous with the online retail giant - the company has since expanded to cover Instacart, Target and Walmart, and has recorded exponential growth in recent years, with both revenue and customers doubling in 2021. Kellogg’s, Nestle, Colgate and Whirlpool are all customers, a fact which would have contributed to a recent investment boost.
Not long ago, CommerceIQ joined the unicorn club and is investing its 2022 capital into accelerating the development of its unified retail eCommerce management platform. With the worldwide eCommerce growth expected to hit $7.4 trillion by 2025, and the company’s position as an aid for legacy companies rather than a disruptor, further success looks increasingly likely.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Mar 2022
$115m
SERIES D
Jun 2021
$60m
SERIES C
Total funding: $195.5m
Company benefits
- Learning & Development - Growth is important. That’s why we provide a dedicated learning budget to support your growth and development
- Competitive Pay - Come join our team and you’ll receive a generous benefit package that takes care of your family and you, including Medical, Vision, and Dental insurance, a 401K and more
- Equity - At CommerceIQ, you’ll have skin in the game with our equity awards. When we win, you win
- Unlimited PTO - We believe in creating an environment that helps you be your absolute best, whether it means taking a break to climb Mt. Rainier or pampering yourself on a cruise
- Work/Life Balance - Every last Friday of the month is off! We know there is a time to work and there is a time to leave work behind. At CommerceIQ, we offer flexible hours
Company values
- Customer Obsession - We delight in bringing value to our customers, helping them transform and focus on what matters most – even if that means challenging them in order to arrive at the best outcome
- Take Ownership & Deliver Results - We do not get stuck in analysis paralysis. We make decisions quickly even with imperfect data. We move fast to capture the advantage of truly unique ideas and test, learn, fail fast, and innovate
- Dive Deep - We operate at all levels, stay connected to the details, audit frequently, and are skeptical when metrics and anecdotes differ. No task is beneath us
- Curiosity & Self Learning - We demonstrate a passion for learning and always seek to improve ourselves. We are curious about new possibilities and act to explore them
- Win as a Team - We are building a long-term company and how we work and play together matters. Teams that have fun together and trust each-other make each other stronger, and are capable of persevering through hard times
- Take Ownership and Deliver Results - We hire owners and we trust them to make the best decisions on behalf of our customers and the company. Owners do not need permission prior to taking action, but also know when to ask for help. Owners own successes and failures
Company HQ
Mountain View, CA
Articles
Leadership
Guru Hariharan
(CEO)Started out as a Researcher at IBM. Was Manager of Amazon Seller Services and Director and GM of Global Marketplace Experience at eBay.
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