Chief of Staff, Employer Direct Healthcare
More information about location
Healthcare services for businesses
Be an early applicant
Healthcare services for businesses
201-500 employees
Be an early applicant
More information about location
201-500 employees
Company mission
To democratize access to high-quality specialty care.
Role
Who you are
- You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins
- INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with
- You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas
- You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change
- Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear
- You thrive in a Team Environment. Collaboration is key in innovation and creating change
- 5+ years of strategy / management consulting or investment banking / private equity experience
- 3+ years of commercial oriented experience preferred (Marketing, Business Development or Sales)
- 3+ years of experience working in US healthcare preferred (health plan or provider experience)
- Be a strong communicator: both verbally and written; sharp, concise, persuasive
- Be a strategic thinker: comfortable both thinking through how to address challenges, solve problems all while consistently prioritizing where to focus
- Have high EQ, being able to read the room quickly and effectively (is both confident and humble)
- Lead with influence: building consensus while navigating complexity
- Be good with numbers: comfortable diving into excel to run analyses
- Have a bias for action: acting with urgency but grounded in thoughtful judgement
- Be comfortable in a fast-paced environment that can be challenging but highly rewarding
What the job involves
- Reporting directly to the President, the Chief of Staff will serve as a strategic partner and advisor, playing a pivotal role in aligning and executing the company’s commercial and enterprise-wide priorities
- This individual will streamline strategic initiatives, enhance cross-functional communication, and ensure the President’s objectives are effectively implemented across the organization
- The Chief of Staff will act as a trusted thought partner—helping shape and drive strategies to accelerate revenue growth, improve operational efficiency, and foster team alignment with the company’s mission and values
- Working closely with senior leaders, this role will facilitate clarity, focus, and shared context around key business priorities
- The ideal candidate brings a strong background in business consulting, operations, and commercial strategy, along with a track record of translating ideas into outcomes in dynamic, growth-oriented environments
- This is a high-potential leadership role designed as a steppingstone into broader executive responsibility
- The expectation is that, after building deep knowledge of the business, the Chief of Staff will transition into leading a major function or business unit
- Notably, the previous Chief of Staff successfully transitioned to lead a core pillar of the commercial organization—our Network team
- Partner with the President and VP of Commercial Strategy & Operations to lead the commercial team’s annual strategic planning process. This includes setting, tracking, and measuring team-level OKRs, ensuring alignment with company-wide priorities, and driving accountability across the organization
- Drive the rhythm of the business by managing CLT operations—owning agendas, facilitating bi-weekly meetings, and orchestrating quarterly business reviews. Ensure meetings are high-impact, action-oriented, and aligned to strategic outcomes, while fostering a strong performance and communication culture
- Lead high-priority cross-functional initiatives that accelerate progress against commercial objectives. Serve as the initial owner for new efforts—building early momentum and transitioning ownership to functional leaders as appropriate
- Act as a trusted thought partner to the President—helping prioritize time and focus around the most critical topics. Prepare briefing materials, talking points, and executive-level presentations to enable high-quality decision-making and communication
- Maintain a close pulse on team morale, communication, and engagement across all levels of the commercial organization. Serve as a conduit of insight for the President—surfacing opportunities to strengthen team cohesion, motivation, and cross-functional collaboration
- Ensure effective and consistent communication between the President, the commercial team, and the broader organization. Draft internal updates, manage key messaging, and ensure the President’s priorities and directives are clearly understood and effectively implemented
Our take
Employer Direct Healthcare operates within the insurance and healthcare networks of the US to provide healthcare solutions for self-funded employers and their employees. Based in Texas, EDH offers two services - SurgeryPlus and Cancer Care Direct, which both aim to reduce the cost of these typically more expensive cases while maintaining a high standard of care.
Boasting an established footprint, EDH has more than 3 million members, including employees of Fortune 500 companies, as well as more than 3000 surgeons and 500 hospitals and ambulance services under its umbrella. Since founding, it claims to have supported over 43,000 patient journeys, helping to make the process more affordable and straightforward.
In 2023, substantial growth capital from Insight Partners verified Employer Direct Healthcare as a Unicorn. This latest investment will help the firm grow its client base as well as expand its suite of products moving forwards.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
May 2010
$1m
SERIES A
Total funding: $1m
Company benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short & Long Term Disability
- Life Insurance
- 401k with company match
- Paid Time Off
- Paid Parental Leave
Company HQ
City Center District, Dallas, TX
Leadership
John Zutter
(CEO (Not Founder))Currently Partner at Dundon Capital Partners. Previously Executive Vice President at Santander Consumer USA and J.P. Morgan.
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