Senior Commercial Operations Manager, Accurx
£60-75k
+ Share options
Patient communication for healthcare professionals
Open for applications
Patient communication for healthcare professionals
201-500 employees
Open for applications
£60-75k
+ Share options
201-500 employees
Company mission
To make patients healthier and healthcare staff happier.
Role
Who you are
- We're looking for someone with strong commercial acumen who thrives on getting to the root of a problem. You should be a self-starter, an expert in change management, stakeholder influence, and data analytics
- Change Management: You have a proven track record of leading large-scale change management projects
- Stakeholder Management & Influence: You're able to inspire and align diverse teams and stakeholders towards a shared goal
- Project Management: You can autonomously scope, lead, and deliver large-scale projects, effectively managing multiple workstreams and dependencies
- Structured Problem Solving & Data Analysis: You're a master at breaking down complex operational challenges, using data to drive insights and inform decisions
- Attention to Detail: You consistently deliver work with a high degree of precision
- Collaboration: You actively promote and foster a collaborative environment, placing team success over personal gain
What the job involves
- As a Senior Commercial Operations Manager, your role will be mission-critical and you will be central to shaping the core communication infrastructure of the NHS
- You’ll lead high-complexity projects, spanning Commercial, Data, and Operations teams, to deliver faster, safer, and more accessible patient care
- We work in a fast-paced environment where you'll tackle a variety of projects, from high-value strategic initiatives to unexpected, complex challenges. You'll be a key player in our Go to Market function, working to understand and overcome barriers to growth within the NHS
- You'll also work closely with the wider Commercial teams to improve how the functions operate, making us more effective and helping us achieve our ambitious 2026 goals
- You will lead cross-functional projects across Commercial, Data, and Operations teams to integrate our systems and enrich data
- Automate and improve internal processes, including engaging with customers based on usage insights
- Partner closely with the Customer Success team to ensure high client retention and a seamless renewal process
- Collaborate with the Business Development team to identify and fix sales funnel bottlenecks to accelerate our growth into new markets
- Analyse commercial and product data to provide the right level of reporting to both senior stakeholders and team members
- Support the relevant commercial team leads with target setting and forecasting for their functions
Salary benchmarks
Our take
Communication between patients and nurses/doctors has typically happened via telephone call or post. This outdated technology is costly and doesn't exactly provide a great experience. Accurx has stepped in to solve this problem with its communication and collaboration platform.
Accurx allows GPs and other healthcare providers to communicate more efficiently with their patients and with each other in order to deliver top-quality care. Its products are now used in over 95% of GP practices, a huge testament to the value of Accurx's platform.
Since raising considerable funding, Accurx has been focused on growing its team and developing its products, including batch messaging between clinics and patients, to help care sites ease the burden of long wait lists and understaffing. Alongside this, the platform recently partnered up with Tandem Health to launch an AI scribe tool for use across the NHS, so GP practices can save valuable time. Together, these developments put Accurx ins a strong position for even more growth and impact across the healthcare sector.
Steph
Company Specialist at Welcome to the Jungle
Insights
56% female employees
30% employee growth in 12 months
Glassdoor (3.6)
Company
Funding (2 rounds)
Sep 2021
$36m
SERIES B
Mar 2019
$11.6m
SERIES A
Total funding: $47.6m
Company benefits
- Breakfast & lunch in the office
- Flexible working
- Access to Happl, a flexible benefits provider
- Meaningful share options
- Allocated L&D budget
- Advance Parental Leave policy
- Monthly team socials
Company values
- Fix healthcare communication
- Raise the bar
- Be a driver, not a passenger
- Succeed together
- Move with urgency
- Be relentlessly resourceful
- Embrace challenge
Company HQ
London, UK
Articles
Leadership
Jacob Haddad
(Co-Founder)Began their career in Healthcare Consulting with Newton Europe and Outcomes Based Healthcare.
Diversity, Equity & Inclusion at Accurx
- Each health system is made up of a diverse workforce, serving 100% of the population. We are building for them, not us. We can only transform health systems if we build a diverse team, rich with different backgrounds, opinions and personalities.
- We particularly welcome applications from those who are significantly underrepresented in the technology sector, such as women, trans people, non-binary people, people with disabilities and people from black and underrepresented ethnic communities.
- You can find more information about Diversity, Inclusion and Belonging at Accurx on our Candidate Hub - https://accurx.notion.site/Diversity-Equity-Inclusion-Belonging-DEIB-24cc8751696f4434b4af64efd9de1b1a
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