Office and Facilities Manager, Policy Expert

• You will be a highly organised individual with a proactive and methodical approach. You will enjoy working on multiple projects across the business and have a naturally inquisitive mind. You will thrive in an autonomous role and be a critical and logical thinker
• Proven experience as an Office Manager, Front Office Manager or Facilities Manager
• Knowledge of Office Administrator responsibilities, systems and procedures
• Proficiency in MS Office (MS Excel and MS Outlook, in particular)
• Hands on experience with office machines (e.g. Printers)
• Excellent time management skills and ability to multi-task and prioritise work
• Proactive style
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organisational and planning skills in a fast-paced environment
• Strong team player
• A creative mind with an ability to suggest improvements
• Confidentiality

• Our Office and Facilities Manager will be responsible for overseeing the daily operations of the office and facility, ensuring the workspace is safe, organised, and efficiently managed
• This role involves coordinating office logistics, including a potential move, being the main stakeholder for our office building, ensuring facilities are maintained, and supporting administrative functions to promote a productive and comfortable work environment
• Main stakeholder for office building, managing all relationships within the premises to ensure the office is fully stocked, secure and in working order
• Coordinate office space planning, layout, and seating plan to maximise efficiency
• Coordinate and manage all RPM and PPM
• Maintaining the office condition and arrange necessary repairs in a timely fashion
• Liaise with vendors and contractors for repairs, maintenance, and improvements to the facility
• Manage the office’s cleaning and ensure this is always completed to the best standard
• Act as a Commercial Partner by managing contracts and price negotiations with office vendors and service providers
• Support office moves and reconfigurations
• Act as the gate keeper of stock control and all office procurement ensuring supplies are always fully replenished with back up stock available
• Tracking and reconciliation of all office related spend
• Organise office operations and procedures liaising with the Line Mangers
• Coordinate with IT department on all office equipment
• Provide remote support as part of a companywide Office Management team
• Address colleague queries regarding office management issues, for example but not limited to, breakdowns, access cards, DSE equipment
• Support People Experience in planning and executing in-house and off-site events and ensure the office policies and processes are up to date
• Conduct regular office walk through checks, to ensure desks are clear (under and above), walkways are free from clutter, communal spaces are free from rubbish and tidy, kitchens are tidy, and our working practices policy are being followed. Where breaches are found work with senior team to address
• Carry out regular meeting room checks to ensure equipment is working, supplies are fully stocked, the room is tidy and furniture is in good working order
• Oversee and administer communications via Polly and other outlets, keeping all colleagues fully informed
• Assist in the onboarding process for new hires, health and safety induction
• Induct all Line Managers covering health, safety and office management procedures
• Coordinate site specific health and safety arrangements, for example but not limited to; emergency procedures, risk assessment compliance, health plans, flu jabs, eyecare, office checks and audits
• Booking in of all visitors to ensure a seamless journey
• Provide support to the Group Office and Facilities Manager with various projects

• We aim to be in touch within 14 working days of your application – you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements

• 🤒 Private medical cover with Aviva
• 🚅 Travel season ticket loan
• 🎉 Access to selected London O2 events and use of a Private Lounge
• 🏖️ 25 days holiday (excl. bank holidays)
• 🏠 50/50 hybrid working - we trust you to do your best work whether it's in the office or at home
• 💻 One off work from home equipment fund
• 💅🏻 Each year you are with us you can get an extra wellness day!
• 🥳 Social events through the year - monthly themed in office events celebrating festive holidays!
• 🦷 Private dental cover with Bupa

Policy Expert is a trusted insurance provider, serving more than 1 million home and car insurance customers across the UK since its launch in 2011. Policy Expert was the first insurer to be designed for aggregator sites, allowing it to capitalise on the growth of price comparison sites like Compare the Market and GoCompare.