Principal Product Designer, Coursera

• 10+ years of experience as a UX (User Experience) / Product Designer, with a proven track record of leading strategic org-wide design, systems, and product initiatives across multiple teams
• Expertise in design and collaboration tools (e.g., Figma, FigJam, and others)
• Mastery of UX design skills, including facilitating design workshops, applying solution frameworks, creating user flows, defining IA, and creating wireframes and prototypes
• Strong visual design and UI skills, with experience leveraging, building upon, and evolving design systems
• Demonstrated expertise in designing with a mobile-first lens

Desirable

• The Design & Research teams play a crucial role in Coursera's success by gathering learner & educator insights and translating them into recommendations that help Coursera achieve a seamless experience across its platform
• As a Principal Designer, you will lead and drive strategic initiatives across the Learning Content Experience, which includes 11 pods, with their respective designers
• Your work will involve creating simplicity from complexity and influencing everything from micro-interactions to programs, delivering learning interfaces for a multitude of content types
• Our goal is to make education accessible to all, and we need exceptional designers like you to realize this vision
• Set the long-term product design vision and connect that vision to the company strategy
• Lead organizational change, scaling practices across distributed teams, and navigating ambiguity at the org level
• Define and navigate highly ambiguous and complex problem spaces, leveraging insights across customer, business, and operational areas to frame initiatives and advocate for a strategic perspective and vision at all levels of the organization
• Lead and collaborate with multiple cross-functional teams to deliver high-impact initiatives containing numerous product offerings, from concept to launch, ensuring alignment with business objectives and user needs
• Drive design excellence by optimizing and refining design standards, practices, and methodologies, connecting brand and product design thinking to create novel and compelling solutions
• Mentor and coach designers, fostering a culture of innovation, collaboration, and continuous improvement within the design team and across the organization
• Collaborate with senior stakeholders to align technical strategy with experiential outcomes, proposing novel technical and experiential opportunities to elevate the quality, speed, and scale of products and services
• Engage key stakeholders to secure buy-in and support for strategies through user-centered storytelling, building cross-functional alliances to expand the design function's reach and influence
• Contribute to establishing business success metrics that include UX and brand quality, ensuring that design initiatives align with and drive the organization's market position and business goals
• Exceptional communication and collaboration skills, with the ability to influence and align stakeholders at all levels of the organization