Platform Productivity Software Engineer, Grafana Labs
€83-99.6k
+ Restricted Stock Units
Open & composable observability platform
Be an early applicant
Open & composable observability platform
1001+ employees
Be an early applicant
€83-99.6k
+ Restricted Stock Units
1001+ employees
Company mission
To unite data, no matter where it lives, and empower its users to analyze, take action, and make smart decisions.
Role
Who you are
- You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity
- You enjoy working with engineers, as well as with the management structures that are there to support you and enable you and your team to do your very best
- You are comfortable working in a remote-first company; communication is key. For us, working together means being collaborative, friendly, kind, and respectful. We operate by consensus, you can contribute to a discussion but then commit to the team decision
- You are eager to learn and grow. There is a lot of room for growth and development, and the team has quite a lot of knowledge to share for those who are wanting to learn
- You approach development holistically. The team owns the full life cycle of our code; from writing design docs, looking at developer feedback, testing and deployment, all the way through to decommissioning. We appreciate engineers who enjoy looking at the big picture, and also notice the details of the brush strokes. You're a flexible software engineer. In a typical day, we might spend time responding to incidents, integrating existing systems, or designing and implementing our own systems. While our primary language is Go, we value flexibility and we'll choose the best tool for the job, even if that is a shell script
- You have experience with operating your code. Since a lot of operators and developers use our software, having some grounding in both of these spaces really helps us with building better platforms for our users. Kubernetes and Docker are what we use, mostly. We also work with a lot of Infrastructure as Code, so be sure to check out grafana/tanka
- Engineering/software development experience within a Platform group delivering services to internal engineering teams
- Experience working in a cloud environment
- Infrastructure as Code with Terraform/Crossplane
- Familiarity with Kubernetes administration - very cool if experience with Tanka
- Experience/Interest in implementing, integrating, and maintaining observability systems and processes
What the job involves
- Grafana Cloud moves millions of metrics, log lines, and traces per second from our customers' environments into a highly available, low-latency stack that processes and stores these data, and serves them to dashboards and alerting tools
- We aim to grow this to hundreds of millions per second, and it's critical that as we grow, we improve our performance, increase our reliability, and, of course, do it efficiently and effectively
- The Internal Engineering Platform delivered by the Platform department provides application engineers with the tools, systems and Kubernetes clusters they need to build, deploy and run their workloads
- Platform roles at Grafana Labs have an eye for engineers with a passion for performance and reliability, and who enjoy taking projects from conception to production
- We organize ourselves into squads to allow focus on Cloud Infrastructure, Networking and Security; engineering Productivity; Capacity management, Client Administrative Tooling (CAT); and US Federal compliance
- Because we deploy production services, we have on-call rotations to ensure the health of the system
- Everyone at Grafana Labs tries to incorporate and use our product line up into their day-to-day, so being on call is an important way to understand our system and how people use our products
- We are hiring for the Platform Productivity squad
- The squad is mostly responsible for helping our internal engineers release their software onto our infrastructure, in secure and measurable ways
- They lead automation of the release processes (anywhere from CI/CD to bootstrapping) and help our internal engineering teams get on board with them using ‘golden path’ techniques, but also helping edge cases and making sure that teams can get the most out of our tools
- At the end of the day, we’re the Platform Team for the teams that are building some of the most cherished observability tools– from Grafana, Mimir and Loki, to Tempo
- The squad is responsible for setting its own roadmap, and as a part of the team you'll have a part to play in that process
- You'll help us maintain, improve and extend what we already have
- You'll be involved in choosing what we focus on next and, just as importantly, when and how to gracefully sunset systems which are no longer needed
- Your responsibilities will also include helping the team to design, compare, and choose appropriate solutions for (at least some) of the following things:
- Development and maintenance of our Internal Engineering Platform (IEP)
- CI/CD platform management and development
- Build, release and deployment automation
- Application configuration management tooling
- “Up to date” software automation
- Artefact management
- Working with diverse internal teams, from application development to security, to support implementation of their requirements
- Being part of an on-call rotation to support Platform tooling
- We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction
- We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards
- You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google
- Of course, there is an on-call component to this role and one that we take seriously
- As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day
- You will work closely with counterparts in other regions to provide balanced coverage and shared ownership
- A few of our upcoming projects:
- Development of our next gen CI/CD systems
- Automation runner infrastructure, security and management
- Artefact management systems
- Development of security automation as part of our CI/CD systems
- Development of AI-backed tooling to improve support of our internal users
Our take
Observability plays a crucial role in software development, where dashboards are pivotal for monitoring the health of IT infrastructure across an organization. However, for developers, the frustration of spending unnecessary time navigating between different dashboards to find the latest information detracts from valuable programming time.
Grafana creates customizable observability platforms for its clients, to enhance the efficiency of this process. Its offerings include cloud-based data structures, dashboards, API plugins, and collaboration tools. The company boasts over 25 million users globally, with a customer base exceeding 5,000 and including prominent names like Bloomberg, PJ Morgan Chase, eBay, PayPal and Sony.
While Grafana provides free plans with a simplified tool package, the Grafana Enterprise Stack offers customized solutions on a monthly subscription. The company's continues to improve to meet the evolving needs of its users, enhancing functionality with each iteration. It also fosters community engagement by enabling users to share their Grafana dashboards with the broader open-source community.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
49% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2024
$270m
SERIES D
Apr 2022
$240m
SERIES D
Total funding: $805.2m
Company benefits
- Vacation: Balance is key. Our team enjoys 30 days of paid vacation each year on top of national holidays, parental leave, and sick leave. We also take a breather on a number of Grafana Shutdown Days each year
- Healthcare: We’re proud to provide health coverage or stipends for our colleagues in the US, UK, Canada, the Netherlands, Sweden, Singapore, and India
- Retirement planning: There’s no time like the present to start saving for your future. We make employer contributions into the pension pots of our team members in the US, UK, Canada, the Netherlands, Sweden, and Germany
- Professional development: On top of a $1,500 annual learning and development stipend, Grafanistas have thousands of on-demand courses at their fingertips to help them grow professionally. Want to attend a conference or training? Go ahead. Just pass on what you learned
- Work location: Vast majority of our roles are fully remote, focused on hiring the best talent and allowing you to perform from the comfort of your home. If you fancy a change of scene, we’ll also reimburse you up to $175 a month for a personal co-working space
- Choice of tech: There’s no one-size-fits-all when it comes to the tech required to do your job. Choose the laptop and accessories you need when you join us, and we’ll refresh them every three years
- Mindfulness: When you join the team, you can sign up for a complimentary subscription to Headspace to take advantage of the benefits of mindfulness and meditation. Our wellbeing resource group also organize sessions run by fellow Grafanistas or external trainers
- Paid parental leave: Grafana offers paid parental leave to all eligible new parents. This offers Grafanistas time to bond with and care for their children in the first year after birth or adoption
- Global Employee Assistance Program: We offer all team members a 100% confidential support service with 24/7 365 access to professionally qualified counsellors and specialists
Company HQ
Financial District, New York, NY
Leadership
Raj Dutt
(CEO & Co-Founder)Currently a Board Member at NSONE. Previously founded Voxel where they served as the CEO for 12 years. They also served as the Senior Vice President of Technology at Internap Network Services.
Torkel Ödegaard
(Co-Founder)Graduated from Mälardalen University with a Master's in Computer Science. Founder of Coding Instinct. Previously worked as a Consultant at H&M, Avega, and Ebay.
Anthony Wood
(Co-Founder)Previously worked at Visa and Voxel as a Senior Systems Engineer. They also have Systems Engineering experience at PalVision and iiNet.
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