Enterprise Architect, Smarsh
$200-230k
Cloud-based archiving and compliance solutions
Be an early applicant
Cloud-based archiving and compliance solutions
1001+ employees
Be an early applicant
$200-230k
1001+ employees
Company mission
To enable customers to take advantage of the latest communication and collaboration tools, while staying ahead of compliance risk.
Role
Who you are
- This is not a feature-level architecture role
- It requires enterprise-level systems thinking, the ability to make consequential architectural decisions, and the judgment to balance near-term delivery with multi-year platform evolution
- Enterprise-Level Architectural Ownership
- Demonstrated experience defining architecture across business-critical platforms, not just at the service or feature level
- Deep Systems Expertise
- Strong command of distributed systems, event-driven architectures, and data-intensive platforms
- Architectural Judgment Under Constraint
- Ability to make durable architectural decisions in environments shaped by regulatory requirements, legacy constraints, and delivery timelines
- Transformation Leadership
- Experience guiding modernization, re-architecture, or structural evolution across multiple teams
- Technical Authority & Influence
- Establishes credibility through depth and clarity of thinking; drives alignment without relying on direct reporting lines
- Platform Mindset
- Consistently optimizes for long-term platform health rather than short-term feature delivery
- 10+ years in senior technical roles, including significant experience as a Principal, Staff, or Lead Architect
- Proven ownership of architectural direction for large-scale, multi-service platforms serving enterprise customers
- Experience designing and evolving distributed, event-driven, or data-intensive systems operating at scale
- Background in regulated or compliance-sensitive environments where auditability and risk management materially influence system design
- Demonstrated success leading cross-team architectural initiatives or platform transformations
- Strong hands-on credibility; able to engage deeply in design, modeling, trade-off analysis, and architectural review
- Experience collaborating across global engineering teams and influencing senior technical stakeholders
- Practical experience integrating AI/ML or LLM-based services into distributed systems
- Understanding of the operational implications of incorporating probabilistic services into deterministic workflows
- Familiarity with service abstraction, API design, and integration patterns that allow AI capabilities to evolve without destabilizing core platform architecture
- Ability to evaluate AI service adoption pragmatically from a scalability, cost, and reliability perspective
What the job involves
- The Enterprise Architect is a senior technical leadership role accountable for the architectural direction, integrity, and long-term evolution of Smarsh’s Conduct platform — a strategic growth engine for the company
- This role owns the system-level architecture across services, data, integrations, and platform capabilities, ensuring the platform can scale globally while meeting the rigor of highly regulated environments
- Own the Architectural Direction of Conduct
- Establish and enforce a coherent architectural strategy across the platform. Make and defend high-impact design decisions that shape the system for years to come
- Drive Structural Evolution
- Identify and lead architectural changes required to support scale, performance, extensibility, and new capability domains
- Ensure Platform Coherence Across Teams
- Define and uphold architectural standards, patterns, and boundaries across multiple engineering teams and services
- Design for Regulatory-Grade Scale
- Architect systems that are resilient, auditable, secure, and capable of operating at enterprise data volumes and global customer scale
- Influence Technical Direction Across the Organization
- Align Engineering, Product, and customer-facing leadership around architectural trade-offs and long-term platform investments
- Anticipate Downstream Impact
- Evaluate how architectural decisions affect performance, cost, operability, compliance posture, and future development velocity
- The Conduct Architect will ensure the platform is designed to effectively leverage AI capabilities where they create meaningful value, while aligning with governance and guardrails defined by centralized AI and risk teams
- Architect platform patterns that enable the safe and scalable integration of AI services into Conduct workflows
- Design clean system boundaries and data flows that support the incorporation of external or internally provided AI capabilities
- Ensure AI-enabled components meet performance, reliability, and observability standards within the broader platform
- Improve developer experience by establishing reusable patterns, tooling, and integration standards for AI service consumption
- Partner with centralized AI, data, and governance teams to implement established guardrails within the Conduct architecture
Our take
The emergence of new digital communication technologies provides businesses with a great opportunity for growth. But regulated businesses need to ensure they carry out communications monitoring, archiving, and compliance to stay on the right side of regulators. This can be difficult to do with new tech - to the extent that some businesses are hesitant to adopt it at all.
Of course, there’s a substantial appetite for ways to get around this obstacle and therefore reap the business benefits of modern comms. Smarsh provides just that, with its suite of archive, storage, and monitoring tools. In the two decades since its founding, the platform has netted over 6,500 clients including top worldwide banks, brokerage firms, insurers, registered investment advisors, and state and local government agencies in the US.
This puts Smarsh in a formidable position going forward. The issue the company addresses is only getting more acute as the volume of communications increases, more tech is brought to market, and the hybrid work model pushes more communications online. Smarsh’s extensive, top-tier global reach will help it field this growing market opportunity.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (2 rounds)
May 2015
$28m
LATE VC
Sep 2007
$15.6m
LATE VC
Total funding: $43.6m
Company benefits
- Healthcare insurance: We provide medical, dental and vision insurance and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses
- Personal time off: A healthy work-life balance is critical to your success at the office. Smarsh offers a "take-what-you-need" time off policy as well as flexible work arrangements
- Recognition: We're big on kudos for a job well done. Our employee recognition program enables co-workers to nominate their peers who best embody our core values for recognition
- Life and disability insurance: Fully paid life and disability insurance coverage is provided from the day you start your job
- Wellness program: You're happier when you're healthier. So we reimburse a portion of employees' monthly health club expenses
- Retirement savings: We match a percentage of your retirement savings contributions. Smarsh employer match invests immediately, so it's yours from day one
- Sabbatical: The Smarsh sabbatical program provides a time to recharge, study or simply a time to do something you are passionate about away from the workplace. Employees are eligible after six years of service
- Giving back: Through our community partnership program, Full Circle, employees make a positive difference and receive paid time off for Full Circle activities so they can support the organizations that matter most to them
- Employee assistance program: We offer free and confidential assessments, short-term counseling, referrals and follow-up services to employees for personal or work-related issues to support their mental and emotional well-being
- Cellphones: To support our mobile and geographically dispersed workforce, we offer corporate cellular plan discounts with both AT&T and T-Mobile
- Getting here and home: Biking and taking public transit to work is not only cool but a smart and green thing to do. Smarsh proudly reimburses for monthly transit costs and biking expenses
- Parental leave: We want to support our colleagues who are starting a family. Smarsh offers paid leave to help you welcome your new bundle(s) of joy into the world
Company HQ
Portland Downtown, Portland, OR
Leadership
Stephen Marsh
(Founder & Chairman)Previously worked on capital market systems at Fidelity Investments, and then moved to a Senior Product Manager role at CCBN. They are also a board member at The Wild, Asset Compliance Inc., and ComplySci.
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