Revenue Operations Analyst, Spotify

$66.2-94.6k

+ equity

Excel

NetSuite

Oracle

SAP

Junior and Mid level

New York

2-3 days a week in office

Commercial music streaming service

Be an early applicant

Commercial music streaming service

1001+ employees

B2CMusicEntertainmentDigital MediaSaaSMobile

Be an early applicant

$66.2-94.6k

+ equity

Excel

NetSuite

Oracle

SAP

Junior and Mid level

New York

2-3 days a week in office

1001+ employees

B2CMusicEntertainmentDigital MediaSaaSMobile

Company mission

To unlock the potential of human creativity—by giving a million creative artists the opportunity to live off their art and billions of fans the opportunity to enjoy and be inspired by it

Job

Company

Role

Who you are

You’re someone who enjoys taking ownership of your work, collaborating across teams, and bringing accuracy and attention to detail to everything you do
You’ll join a global team where your work is visible, meaningful, and supported by real opportunities to grow. Above all, your work will impact the way the world experiences music
2+ years of experience in Collections, Accounts Receivable, Finance, or Data Analytics
Experience with accounting information systems, ideally within revenue operations at a global organization
Comfortable communicating with customers via email and phone in a clear professional way
Strong Excel skills, and be comfortable with extremely large data volumes
Experience with major ERP systems required (SAP, Oracle or Netsuite)
Excellent time and self-management skills, ability to prioritize and multitask to meet deadlines required
Proven ability to succeed in a fast paced and constantly changing environment, a plus

What the job involves

We are looking for a Revenue Operations Analyst to support our Collections function
Manage a portfolio of assigned customer accounts and drive timely cash collection while maintaining strong customer relationships
Proactively and efficiently communicates high-risk or delinquent accounts appropriately to management
Enter and maintain collection notes into our ERP system
Identify billing discrepancies and initiate internal resolution workflows
Work cross functionally with the Billing team and Sales resolve disputes in a timely manner
Track key metrics such as DSO for Month End Close as well as other collection AR related reports including account reconciliations
Assist in improving collections workflows and automation
Follow established credit and collections policies

Our take

Spotify was founded in an attempt to combat the rampant music piracy that was causing significant harm to the industry. The company has since taken music streaming mainstream and now has 180m+ paying subscribers across the world.

With features that include a highly accessible interface and a vast catalogue of artists, Spotify's strong brand has been able to maintain growth in spite of fierce competition from deep-pocketed rivals like Amazon and Apple. The company has achieved this by making smart acquisitions to move into other verticals to strengthen its offerings, especially podcasting, by acquiring Gimlet Media, Anchor and Parcast.

Spotify's future plans include rapid growth with a goal to become a one-stop destination for all digital sound, as well as AI and NFT integrations. However, high costs incurred from the acquisition of exclusive podcasts, increasing competitor strength, and weak bottom-line growth mean that the company must find a balance to maintain its position in the sector.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

23% employee growth in 12 months

Glassdoor (4.2)

Trustpilot (1.6)

Company

Funding (last 2 of 8 rounds)

Jan 2016

$1bn

CONVERTIBLE

Jun 2015

$526m

SERIES G

Total funding: $2.1bn

Company benefits

Extensive learning opportunities, through our dedicated team, GreenHouse
Flexible share incentives letting you choose how you share in our success
Global parental leave, six months off - fully paid - for all new parents
All The Feels, our employee assistance program and self-care hub
Flexible public holidays, swap days off according to your values and beliefs

Company HQ

Norrmalm, Stockholm, Stockholms län

Leadership

Daniel Ek

(CEO & Chairman)

Founded Spotify in 2006. Previously worked as an executive at Tradera, an auction company that was sold to eBay and was briefly the CEO of uTorrent.

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