Solution Engineer, Fonoa
Pre-Sales
+ Equity
Tax automation for the internet economy
Open for applications
Tax automation for the internet economy
101-200 employees
Open for applications
+ Equity
101-200 employees
Company mission
To eliminate the manual work when dealing with taxes on online transactions.
Role
Who you are
- You are fully proficient in English. Written and spoken, we are from around the world, but we work in English
- You have a strong sense of ownership and care deeply about customer experience
- You have a technical mindset and a desire to grow technically
- You are eager to learn and comfortable diving into complex problem spaces, which can encompass tax technology challenges
- You always champion the customer and balance product requests against the company vision
- You want to make a severe impact and are excited about working in a high-growth startup
What the job involves
- As a Solutions Engineer at Fonoa, you will collaborate with leading global enterprises and work cross-functionally to identify and solve complex customer challenges
- You will lead technical engagements, leveraging your discovery expertise to design and implement high-value solutions tailored to our clients' needs
- In partnership with our sales team, you will ensure the delivery of impactful and effective solutions, driving success for both our customers and Fonoa
- As a Solutions Engineer, API documentation is important when considering a new career move. Thanks to the API docs, you can learn about how our API works and how it is structured
- Partner with our Sales team to articulate the Fonoa value proposition, vision and strategy to customers
- Create and deliver product and technical presentations to new and existing customers
- Qualify sales opportunities through technical discovery based on needs and problems with customers
- Be an expert in Fonoa’s API capabilities, advocate for improvements and influence the product roadmap with internal product teams to solve business challenges
- Drive technical discussions with customers, answering questions and providing guidance on technical features and integration
- Own technical scoping, gap analysis and technical implementation plans
- Identify opportunities for process improvements and innovation within the organisation
- You are comfortable supporting customers on technical issues where necessary
- You are extremely organised and apply a methodical approach to delivering
Our take
It's never been simpler to set up a business online. Tools like Stripe, Intercom, and Twilio have enabled entrepreneurs to sell to millions of consumers and businesses across borders. But managing tax compliance remains a minefield that gets even more intense as companies grow and scale internationally.
Fonoa removes the challenge of managing indirect taxes from the everyday business of digital-native companies, with a suite of plug-and-play products that make up its global tax compliance platform. Since launching in 2018, the company has expanded its product suite heavily and secured big-name clients such as Booking.com, Spotify, Teachable, Uber and Zoom.
With strong funding under its belt, Fonoa has continued to develop towards becoming a fully international player offering services on a global scale. The company is focusing on a full tax stack approach for growth, prioritising technology to suit the digital business models of today. Through this, the company is well-poised to tackle an almost unending market that has catapulted other startups to Unicorn status.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jul 2022
$60m
SERIES B
Nov 2021
$20.5m
SERIES A
Total funding: $85m
Company benefits
- Freedom to work fully remote: You choose the location, we are flexible
- We provide all the necessary equipment: Fully equipped tech gear and whatever you need for your ideal office workspace
- 25 days annual leave, plus bank holidays in your local country
- We provide access to any learning courses, certifications, and tools through the world’s leading learning platforms
- Bi-weekly paid lunch: We come online together on Fridays
- Access to co-working hubs: You choose how to run your schedule
- Flexibility and efficiency: We like writing to communicate when meetings are pointless, and meet when it matters
- We host bi-annual company off-sites along with individual team off-sites up to twice a year
- We also have a Book Club, as a group, we choose what we read and then discuss it during a fortnightly morning huddle enjoying our breakfast, and coffee
Company values
- Ownership: Be an owner not a renter
- Problem first. Solution Second: Before starting any work on a solution, make sure to really understand the problem
- Simplicity: We seek to solve complex issues and present simple solutions to our customers
- Disagree and commit: We express our disagreements, but we stand behind team decisions
- Bias for action: In order to compete we must outperform. Speed and agility matter
Company HQ
North City, Dublin, Ireland
Articles
Leadership
Davor Tremac
(CEO)Prior to Fonoa, Davor was a GM at Uber for Southeastern Europe for 4 years, worked in consulting with McKinsey for a decade, and founded a VC-backed startup, Gourmeo.
Filip Sturman
(Co-Founder & COO)Former CPO of the company. Before Fonoa, was a business operator at Uber, Uber Eats, and Trivago between Croatia, Spain, and Germany.
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