Frontend Engineer, Aircall
AI-powered communications platform
Be an early applicant
AI-powered communications platform
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To empower every professional to have rich conversations, so they can focus on closing deals and delighting customers.
Role
Who you are
- You have at least 3+ years of experience in frontend development
- You are proficient in JavaScript and React; experience with TypeScript and Websockets is highly valued
- You have a strong sensibility for UI and UX and understand what makes a web application feel responsive and polished
- You are business-centric and able to understand the "why" behind the features you build
- You prefer simple solutions over complex ones, while keeping long-term maintenance in mind
- You are autonomous and capable of delivering features on time and in scope
- You have a desire to work in a fast-paced, high-growth, tech-first environment
What the job involves
- We are looking for an engaged and passionate Software Engineer to join our growing Engineering Team and be part of our Workspace team
- You will be responsible for the design, development, and deployment of Aircall’s flagship product: The Workspace. As the primary interface used by our customers, the Workspace is a 100% frontend product where performance and user experience are paramount
- Quality, excellence, and agility drive our delivery processes. You will help us maintain these high standards by writing robust, maintainable code and participating in our continuous improvement efforts
- Using React and TypeScript, we build added value and resilient services, fully integrated with our customers’ business-critical tools. You will work on enabling other feature teams to ship value autonomously while keeping the core platform robust
- Work closely with product managers and designers to implement the best user experience for our customers
- Participate in technical discussions and design reviews to improve the architecture and scalability of our apps
- Work within a modern monorepo structure with shared packages and internal tools to maximize code reuse and consistency
- Design, develop, and deploy business-critical features using React and TypeScript
- Integrate with GraphQL APIs and real-time data streams (Pusher) to build reactive user experiences
- Help build tooling for a more robust and faster development process
- Contribute to our design system by building new reusable components
- Share your knowledge with the team and be open to learning from others in a collaborative environment
- Participate in an on-call rotation to respond to critical system issues and ensure continuous system reliability
- We believe in using the right tool for the job. Our stack emphasizes developer experience, type safety, and performance:
- Built on React 19 and TypeScript, compiled with Vite for lightning-fast builds
- Powered by the TanStack ecosystem (Router, Query) for robust routing and server state
- Connected to GraphQL APIs (Apollo Client) and real-time streams (Pusher/WebSockets)
- Styled with styled-components, @xstyled, and Tailwind CSS
- Organized in a Turborepo monorepo with ~40 shared packages for maximum code reuse
- Tested with Vitest and React Testing Library for confidence in every deployment
- Enhanced with Zustand for client state, XState for complex flows, and i18next for internationalization
- Modern developer experience with AI-assisted development (Cursor, Claude), fast CI/CD, type-safe workflows
Our take
Call centres have been a mainstay of sales teams for decades, with the human touch delivering an impression conversion rate of about 30% for inbound calls. However analogue call centres are physical infrastructure-heavy and unable to take advantage of the flexibility afforded by remote and hybrid ways of work. Aircall exists to change that, providing a cloud-based call centre infrastructure that allows sales teams to work from their home offices.
Aircall isn't the only company in this space, and it faces heavy competition from Cloudtalk, another cloud-based call centre solution. However Aircall stands out in the market by its use of open APIs and webhooks, making integration with existing productivity and helpdesk tools much easier, and its superior call quality. Aircall has developed a significant customer base with these strengths, with over 20,000 companies using its platform.
The company has raised significant funding in recent years, highlighting the confidence investors have in their offering. With a rapidly expanding presence in the US, European, UK and Australian markets and the recent addition of AI voice agents to handle business calls 24/7, Aircall is clearly set on innovating at scale.
Steph
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$120m
SERIES D
May 2020
$65m
SERIES C
Total funding: $225.6m
Company HQ
NoMad, New York, NY
Leadership
Scott Chancellor
(CEO)Prior to joining Aircall as CEO in 2023, Scott was CEO of Humu and Chief Product/Technology Officer at Apptio. He also spent 7 years at Amazon Web Services as a Director and General Manager of AWS Insights.
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