Principal Product Manager, Socure
Front End and Hosted UX
$180-210k
+ Equity; + Bonus
More information about location
Digital ID verification & fraud protection
Be an early applicant
Digital ID verification & fraud protection
201-500 employees
Be an early applicant
$180-210k
+ Equity; + Bonus
More information about location
201-500 employees
Company mission
To verify 100% of good identities in real-time and completely eliminate identity fraud on the internet.
Role
Who you are
- 7+ years of product-management experience delivering UX-intensive SaaS or consumer-grade products, with proven ownership of the full product lifecycle
- Demonstrated success shipping self-serve onboarding flows or low-code/no-code configuration tools
- Strong grasp of user-centered design principles; able to critique UI/UX and speak the language of designers
- Data-driven mindset—comfortable with product analytics, funnel metrics, and A/B testing
- Excellent communication and influence skills; adept at aligning cross-functional teams and presenting to executives
- Bonus, but not mandatory: experience in identity, fraud, or compliance domains
- Bachelor’s degree in Engineering, Design, Human-Computer Interaction, or a related field; Master’s a plus
What the job involves
- As Socure’s first Principal Product Manager, Front-End & Hosted UX, you will own the product vision, strategy, and roadmap for every interface that our customers—and their end users— see and touch: the RiskOS dashboard, workflow designer, case-management UI, and our new Hosted UX screens embedded in customer journeys
- You will partner closely with our Design team (who own visual and interaction design), providing clear problem statements, KPIs, and iterative feedback to ensure world-class usability
- As the Product Manager for Platform front end you will:
- Define market-backed requirements and success metrics
- Prioritize and ship delightful self-serve experiences
- Hit adoption, funnel-conversion, and CSAT targets
- If you're passionate about building self-serve platforms, love elegant design, and want to make a real impact—this role is for you
- Craft and socialize the product vision, OKRs, and multi-quarter roadmap for front-end and Hosted UX experiences
- Balance customer impact, technical feasibility, and business value when prioritizing the backlog
- Instrument analytics and run experiments/A-B tests to optimize adoption, conversion, and time-to-value
- Drive go-to-market readiness—packaging, pricing input, enablement materials, launch planning, and post-launch metrics reviews
- Translate research insights into clear product requirements and acceptance criteria; review prototypes and usability findings with Design partners
- Champion accessibility and performance best practices across all front-end surfaces
- Facilitate stakeholder design reviews; iterate quickly based on feedback from customers, GTM teams, and internal users
- Maintain and evolve the cross-product design system in partnership with Design to ensure consistency and scalability
- Front-end & Hosted UX adoption rate
- Funnel-conversion improvements (e.g. , onboarding completion %)
- Time-to-value reductions for new customers
- CSAT / NPS scores for RiskOS and Hosted UX flows
Our take
Socure is an identity platform that aims to improve customer identification for digital transactions. The company is part of a growing market, with rivals in this competitive space including Signifyd, Riskified, AppsFlyer, ClearSale, Kount, SEON, and Fraud Fighters.
The engine delivered by Socure encompasses KYC (Know Your Customer), identity fraud detection, and document verification. With it, companies can scale rapidly by onboarding more good customers, and prevent online fraud. In addition, underbanked consumers who have been excluded from online services by outdated ID verification can gain access to critical benefits and services online.
Socure has rapidly escalated in popularity, and reached a valuation well over $1 billion. Though not immune from the economic downturn of late, which resulted in two high-profile rounds of lay-offs, the company has secured considerable additional funds that will strengthen its financial position as it moves to capitalize on the ever-growing importance of identity verification and trust.
Steph
Company Specialist at Welcome to the Jungle
Insights
-22% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Nov 2021
$450m
SERIES E
Mar 2021
$100m
SERIES D
Total funding: $646.6m
Company benefits
- Health: Comprehensive medical coverage, including vision, dental, and FSA
- Parental Leave: Generous leave allowance for parents-to-be
- 401k: Pre-tax savings for retirement
- Life Insurance: Protect your family in case of emergency
- PTO: Take as much time as you need, when you need it
- 100% Remote: Work from anywhere anytime, whatever suits your lifestyle
- WFH Allowance: Generous reimbursement program to maximize your WFH setup
- Deskpass: Work in an office environment whenever you feel the need
- Mental Health Provider: Connect with clinicians when you need it
- Learning & Development: Self-education allowance & free career coaching
- Employee Assistance Program "EAP": Lifestyle resources available as well as additional mental health resources
- Fertility Provider: Family planning solutions for those interested
- Personal Legal Support: Significant discounts with RocketLawyer
Company HQ
Incline Village, NV
Leadership
Johnny Ayers
(CEO)Founder & General Partner of Switch Hit Ventures. Having been a Senior Consultant at IBM, they became COO and Board Member of Endeavor Up. Since then, was an Advisor at Pager and later founded Socure in 2012.
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