Intermediate Site Reliability Engineer, GitLab
Environment Automation
+ Equity Compensation & Employee Stock Purchase Plan
One DevOps platform
Be an early applicant
One DevOps platform
1001+ employees
Be an early applicant
+ Equity Compensation & Employee Stock Purchase Plan
1001+ employees
Company mission
To make it so that everyone can contribute. When everyone can contribute, users become contributors and we greatly increase the rate of innovation.
Role
Who you are
- The ideal candidate is equally comfortable debugging Go applications and designing scalable Terraform automation across hundreds of environments
- Experience with Infrastructure as Code: Familiarity with Terraform and Ansible to manage cloud infrastructure. Able to work with modules and understand the basics of state and variable use
- Kubernetes Fundamentals: Experience using kubectl, Helm, or Kustomize to interact with Kubernetes clusters. Understands core concepts such as pods, deployments, and rollouts
- Basic Programming Skills: Able to read and modify infrastructure tooling written in Go, Ruby, or similar languages
- Exposure to Multi-Environment Operations: Experience working with multiple environments or customer setups, even if not at full scale. Understands the challenges of managing consistency and isolation
- Monitoring and Troubleshooting Skills: Familiar with basic observability tools and logs. Can identify service issues using dashboards or metrics and escalate appropriately
- Collaborative Mindset: Works well in cross-functional teams. Eager to learn from others, share knowledge, and contribute to team success
- On-Call Experience: Has participated in on-call rotations for production systems and is comfortable responding to alerts, triaging incidents, and collaborating during recovery efforts
- Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement
What the job involves
- As a Site Reliability Engineer at GitLab, you’ll keep our user-facing services and production systems running smoothly by blending software engineering with infrastructure expertise
- Our SREs are pragmatic operators and skilled developers who bring sound engineering principles, operational discipline, and thoughtful automation to everything they touch
- You're the go-to for complex production issues, combining deep technical investigation with a developer’s mindset and an operator’s precision
- In the Environment Automation specialization, your focus is on operating and automating hundreds of GitLab environments—from initial provisioning to day-to-day maintenance tasks
- Unlike other SRE roles, this position centers on automating the lifecycle of many tenant environments, ensuring they remain secure, consistent, and reliable at scale
- Designing infrastructure automation that provisions and operates GitLab environments using Terraform, Ansible, and Kubernetes
- Creating and maintaining deployment packages for GitLab, such as Helm Charts and omnibus-gitlab
- Building and operating Dedicated GitLab instances integrated with cloud-native services (e.g., GCP, AWS)
- Developing tools to orchestrate infrastructure-as-code workflows across multiple tenants
- Deploying and managing microservices on Kubernetes clusters at scale
- Enhancing GitLab’s observability stack (e.g., Prometheus, ELK) to support proactive monitoring and incident response
- Integrating with and operating infrastructure in cloud provider ecosystems (e.g., IAM, networking, storage)
- Championing and implementing cloud security best practices across automated infrastructure
- Support Environment Automation at Scale: Contribute to automating the provisioning, configuration, and management of GitLab environments using Terraform, Ansible, and Kubernetes. Follow best practices to support infrastructure across many tenants with guidance from senior team members
- Assist in Debugging Production Issues: Investigate and troubleshoot issues in Kubernetes clusters and GitLab services. Help resolve common problems such as failed deployments, pod crashes, and scheduling conflicts using tools like kubectl
- Contribute to IaC and CI/CD Workflows: Write and maintain Terraform modules and scripts to automate routine operations. Participate in improving CI/CD pipelines for safe and repeatable infrastructure changes
- Participate in Monitoring and Maintenance: Help monitor environment health using tools like Prometheus, ELK, and Grafana. Assist in improving observability and capacity tracking for tenant environments
- Respond to Incidents and Alerts: Take part in the incident response process, helping triage alerts, document issues, and support resolution efforts under the guidance of senior engineers
- Collaborate Across Teams: Work with Infrastructure and Development teams to contribute to solutions that improve platform reliability and operational efficiency
- GitLab’s Dedicated team, where the SRE Environment Automation role sits, is on a mission to deliver a fully managed, single-tenant GitLab experience through the GitLab Dedicated platform
- Our goal is to eliminate manual operations across the entire lifecycle of customer environments, including provisioning, upgrades, security, and monitoring, so customers can focus on unlocking the full potential of The One DevOps Platform without managing the underlying infrastructure
- We build scalable, automated systems that ensure each GitLab Dedicated instance is secure, consistent, and production-ready—whether we're managing 10 environments or hundreds
Our take
GitLab is an open-source collaboration platform for developers. It enables teams to build code quickly from anywhere without compromising on security or quality. GitLab already has an estimated 30M+ users from all over the world.
According to a 2021 GitLab report, 60% of developers can release code 2x faster with DevOps platforms that bring teams together and accelerate processes. It stands out by catering to programmers of all experiences. Gitlab's version control system helps streamline the process of creating, maintaining, and deploying code, whoever you are.
GitLab was in the right place to capitalise on the recent trend toward rapid digital transformation and remote working. This trend is expected to grow, and with it, GitLab's popularity. With its successful 2021 IPO and the patronage of major brands such as Nasdaq and Jaguar Land Rover, GitLab is expected to solidify its position as the go-to platform for development teams.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Sep 2019
$268m
SERIES E
Dec 2018
$20m
SERIES D
Total funding: $434.7m
Company benefits
- We offer benefits to manage your health, wealth, and well-being regardless of location
- Flexibility in schedule to be there for life’s important moments
- Equity compensation & Employee Stock Purchase Plan offered
- Generous Paid Time Off
Company HQ
Financial District, San Francisco, CA
Leadership
Sid Sijbrandij
(CEO)Studied Physics at the University of Twente. Interned at P&G and IBM. Was Lead Architect at the Netherlands' Ministry of Justice from 2009 to 2012. Founded app store Comcoaster in 2008, and then co-founded GitLab in 2012.
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