Manager of QA, Synack

• Bachelor's degree in Computer Science, Engineering, or a related field; Master's degree, or equivalent experience
• 5+ years of experience in SDET, with at least 2+ years in a leadership or management role
• Proven experience in managing and developing QA teams
• Strong understanding of software development life cycles (SDLC) and QA methodologies (Agile/Scrum experience highly desirable)
• Demonstrated expertise in test automation, including experience with various automation frameworks and tools - Playwright preferred, Cypress, Selenium Webdriver, TestCafe
• Experience with BDD tools like cucumber with the automation framework
• Proficiency writing code in at least one of Python, Golang, JavaScript or Typescript
• Experience with CI/CD tools and practices (e.g., GitHub Actions, GitLab CI, Jenkins)
• Solid understanding of cybersecurity concepts and experience testing security-related products is a significant advantage
• Excellent communication, interpersonal, and problem-solving skills
• Ability to work effectively in a fast-paced, dynamic environment
• Experience developing internal tools, and GenAI coding tools such as Cursor, Github Pilot to improve developer experience and productivity
• You have excellent debugging skills in diagnosing issues in a multi-tier web architecture
• Comfort with writing and reading code, and a basic understanding of data structures
• Hands on experience with automation framework design and development from scratch
• When/where/why/how to test (we use git)
• Understanding of virtualization and containerization technologies
• Understanding of Cloud technologies, like AWS, GCP, Azure
• Experience analyzing logs using GCP, Splunk, or ELK

Desirable

• We are seeking an experienced and highly motivated Manager, QA Engineering to lead our Agile Quality Assurance and Test Automation efforts
• In this pivotal role, you will be responsible for building, mentoring, and guiding a team of talented QA engineers, defining and optimizing our QA processes, and selecting and implementing the best-in-class tools
• A key focus will be on driving automation to enhance the efficiency, accuracy, and overall quality of our software products
• You will play a critical part in ensuring the delivery of robust, high-quality cybersecurity solutions to our customers
• Lead, mentor, and develop a team of QA engineers, fostering a culture of continuous improvement, innovation, and collaboration
• Conduct performance reviews, provide regular feedback, and support career growth for team members
• Recruit, onboard, and retain top talent to scale the QA team as needed
• Foster strong working relationships with development, infrastructure, product management, and other cross-functional teams
• Define, implement, and continuously improve QA strategies, methodologies, and best practices across the software development lifecycle
• Establish and maintain clear QA metrics and reporting to track progress, identify areas for improvement, and communicate quality status
• Champion a "shift-left" approach to quality, integrating testing activities earlier into the development process, where manual testing is an exception
• Ensuring QA engineers are leading automation efforts, stories have well-conceived acceptance criteria, and developers and QA engineers are collaborating to write test automation to a high standard
• Ensure the appropriate level of functional, performance, security, and regression testing is applied
• Ensure adherence to quality standards and regulatory requirements
• Evaluate, select, and implement appropriate QA tools and technologies to support testing efforts, including test management systems, automation frameworks, and performance testing tools
• Implement and manage CI/CD pipelines for automated testing, ensuring efficient and rapid feedback loops
• Learn new technologies as needed to build tools and improve efficiency and productivity