Senior Forward Deployed Engineer, PocketHealth
CA$150-200k
+ Equity
2 days a week in office
Electronic medical imaging & records platform
Be an early applicant
Electronic medical imaging & records platform
101-200 employees
Be an early applicant
CA$150-200k
+ Equity
2 days a week in office
101-200 employees
Company mission
To build a patient-centric, accessible & supportive image sharing platform.
Role
Who you are
- 5-8 years of software engineering experience, with meaningful time in a forward deployed, solutions engineering, or embedded client-facing engineering role
- Track record of shipping production code in client environments — not just internal products
- Strong full-stack engineering fundamentals: comfortable owning backend services, APIs, data pipelines, and integration layers end to end
- Proficient in Python and/or TypeScript; able to write clean, maintainable, production-quality codeHands-on experience with AWS (ECS, Lambda, API Gateway, or similar)
- Experience building and debugging integrations against third-party APIs and data systems
- Experience with workflow orchestration engines (Step Functions, Cadence, Temporal, Prefect, or similar) is a strong plus
- You're an engineer first — your default response to a problem is to build a solution, not escalate it
- You use AI tools fluently as part of your daily engineering practice: Claude Code, Codex, Cursor, Copilot, or equivalent
- You thrive in environments where requirements are discovered through doing, not just scoping
- You communicate clearly and naturally with non-technical stakeholders, without losing engineering precision
- You can manage multiple active deployments without dropping threads or cutting corners
- You hold yourself to a high bar on both code quality and client outcomes
What the job involves
- As a Senior Forward Deployed Engineer, you are a full-stack software engineer who works directly alongside healthcare providers to get Conductor live and to make it matter
- You take a signed contract and own everything it takes to turn it into a working deployment: writing code, building integrations, extending agentic workflows, and standing up the infrastructure to run reliably in a real provider environment
- You'll sometimes enter the picture before a contract is signed — running demos, building proof-of-concept automations, and leading workflow mapping sessions that turn a prospect's skepticism into confidence
- But the impact isn't abstract
- When an automation goes live, it's dollars freed from administration and returned to care
- It's staff time given back to patients
- You'll feel that directly because you'll be the primary point of contact for the client's technical and operational stakeholders throughout, building the relationships that make hard things possible
- This role reports directly into the Co-Founder & Chief Technology Officer
- The software you ship, the workflows you automate, and the deployments you own translate directly into care at every provider you work with
- This is a rare opportunity to do work that is technically demanding, deeply human, and genuinely consequential
- Own deployments end to end: Lead the full technical implementation of Conductor for each client, from kickoff through go-live, as the primary point of contact for their technical and operational stakeholders. Write the code, own the integration scope, and build the trust that turns a successful go-live into a long-term relationship
- Accelerate the sales cycle: Partner with the GTM team to drive deals forward. You'll run technical demos, prototype automations against a prospect's real workflows, and lead the sessions that give prospective clients the confidence to commit
- Build, integrate, and ship: Write and extend agentic workflows in Conductor's orchestration engine — building custom tools, integration adapters, and transformation logic tailored to each client's operational patterns. That means working across the full stack: backend services in Python and TypeScript, integrations against real healthcare provider environments (HL7 v2, FHIR, DICOM, RIS/PACS, EMR webhooks, scheduling software), and production-grade code you'd be proud to put in a PR
- Diagnose and resolve issues quickly: Be the first line of technical escalation during and after go-live. Use logs, workflow state, and system telemetry to diagnose problems at the code level and resolve them fast
- Shape how Conductor evolves: Translate client friction into structured product feedback. Identify patterns across deployments that should drive platform decisions. What you learn in the field shapes how Conductor is built
- Strengthen the platform as you go: Document what works. Contribute to integration libraries, shared tooling, and deployment runbooks that make future deployments faster and the platform more capable
Our take
Medical imaging is a vital part of effective healthcare, essential for understanding a treatment course or soliciting second opinions. Despite this, there are still logistical problems with how they are are shared, both practitioner-to-practitioner and practitioner-to-patient. Many healthcare providers are stuck in the past, relying on out-of-date tech which creates huge problems for efficiency and patient outcomes.
PocketHealth has set out to solve this with a medical image-sharing platform which allows imaging records to be shared instantly and securely. Its unified image management solution, which is used in hundreds of hospitals and imaging clinics, has proven highly disruptive and has sent massive ripples through medical spheres.
Following big funding in 2024, PocketHealth has been investing in new product development, go-to-market expansion and the expansion of its team. With a strong foundation to build on in North America, plus a global potential market to explore, the future looks bright for PocketHealth.
Steph
Company Specialist at Welcome to the Jungle
Insights
47% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Mar 2024
$33m
SERIES B
Mar 2022
$16m
SERIES A
Total funding: $55.6m
Company benefits
- A mission-driven work environment
- Flexible work from home policies
- Stock options
- Free coffee, snacks, and team lunches
- Four weeks paid vacation (compulsory to take)
- Prioritization of your growth
Company HQ
Downtown Yonge, Toronto, ON
Leadership
Rishi Nayyar
(CEO & Co-founder)Previously worked in Corporate & Investment Banking at Citigroup.
Harsh Nayyar
(CTO & Co-founder)Previously a software engineer at Agawi and Google.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job