Software Engineer Tax Platform, Twilio
Cloud communications software
Be an early applicant
Cloud communications software
1001+ employees
Be an early applicant
1001+ employees
Company mission
To enable innovators across every industry - from emerging leaders to the world’s largest organisations - to reinvent how companies engage with their customers.
Role
Who you are
- The successful candidate will help design, develop, and maintain innovative software, ensuring high availability and compliance with coding standards
- 2+ years of work experience building highly scalable products
- 2+ years of programming experience in Java/Spring Boot with clean code practices
- Expert knowledge in Object-Oriented Programming with a successful track record
- Experience contributing to architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
- Experience working with stakeholders at all levels - be able to dive into the nuts-and-bolts of how things work as needed
- Experience in data modeling and database management, for example: RDS, Aurora, etc
- Collaborating with internal/external teams/engineers and fostering an inclusive environment, where all points of view are welcomed and encouraged
- Own and lead multiple domains of the platform (microservices, REST APIs, infrastructure) from inception to deployment and maintenance, while making best in class technical decisions that impact the success of the company
- Familiarity in Cloud Solutions, AWS, Kubernetes/EKS, CI/CD pipelines, Testing & Automation
- Self drive - you take complete ownership of your tasks and champion efforts to get your tasks to completion
- Clear written and spoken communication skills
- Degree in Computer Science or a related field, or equivalent work experience
Desirable
- Experience with on-call support for mission-critical data systems
- Familiarity with data warehousing concepts and tools
- Good debugging skills on production systems
- Proficient in Linux and containerization with Kubernetes
- Nice to have skills: gRPC, Python, Typescript, React, Apache Kafka / SQS
What the job involves
- This position is part of Twilio’s Commerce Platform - Tax Platform Team, responsible for building and operating core services that enable tax, billing, and product discovery at scale
- You will work with Java, AWS solutions, Kafka / SQS and REST APIs among other technologies to build future-proof, distributed financial systems, supporting all Twilio customers regardless of size or billing complexity, while continuously improving our platform and user experience
- Improve your knowledge of highly available and scalable distributed systems and use this knowledge to build new features into our platform
- Design, implement, and operate both new features on our current services as well as new services that will be built from scratch
- Leverage your excellent communication and written skills to articulate the "why" of the solution you are proposing, and have a good understanding of your team’s priorities and the customer impact
- Troubleshoot and fix operational issues and have the opportunity to improve the troubleshooting procedures and tools
- Execute full software development life cycle (SDLC)
- Develop flowcharts and documentation to identify solutions
- Write well-designed, testable code
- Document and maintain software functionality
- Troubleshoot, debug and upgrade existing systems
- As a Commerce Platform engineer, you will design and build core platform services, REST APIs and take part in transitioning our platform to next generation architecture
- We run on AWS cloud infrastructure and use AWS cloud data store, EKS, Glue, Kafka, Aurora RDS, etc
Our take
Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.
From these beginnings, the company has expanded through acquisitions and product development to provide a suite of services around market data and customer engagement. It is now a market leader in this space, and has developed a customer base of more than 150,000 businesses including enterprise brands such as Deliveroo, Duolingo and Toyota.
With that said, aggressive expansion and lack of maturity in some of its products has impacted the company's efficiency, and like many of its peers it has been forced to restructure heavily to remain competitive. Coming out of this restructuring, the company will focus on profitability, streamlining decision making and R&D to put itself in good stead for future success.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
35% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2015
$130m
SERIES E
Jun 2013
$70m
SERIES D
Total funding: $250.7m
Company benefits
- Generous annual time off in all countries
- Comprehensive health programs
- Programs to help our employees plan for their retirement needs
- Generous maternity, paternity, and adoption leaves, as well as family medical care leave
- Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
- Variety of snacks, drinks, and catered meals in each of our locations
- Work from home opportunities
Company HQ
Financial District, San Francisco, CA
Leadership
Khozema Shipchandler
(CEO, not founder)Has been at the company since 2018, beginning as CFO then working as COO, President of Communications then CEO. Prior to this, spent 20 years at GE, ultimately as CCO of GE Digital.
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