Growth Analyst, Dext
More information about location
Empowering everyone to make the right decisions at the right time
Be an early applicant
Empowering everyone to make the right decisions at the right time
501-1000 employees
Be an early applicant
More information about location
501-1000 employees
Company mission
To make business' data work for them, so every business can focus on what matters.
Role
Who you are
- A sharp, analytical thinker who can turn customer and product data into clear hypotheses and experiments
- Solid experience (3y.+) in driving monetisation, cross-sell, or customer expansion strategies, supported by solid experience in Growth, Customer Success, Engagement, or Consulting
- Strong ability to influence and align multiple teams, navigating both strategic and operational work with ease
- Solid with analytics, automation, and CRM tools and curious about and experienced with analytics and AI automation tools (e.g. Mixpanel, ChatGPT, n8n)
- A customer-focused, commercially driven mindset, paired with proactive execution, adaptability, and collaborative behaviour
What the job involves
- We’re now looking for an analytic and collaborative Growth Analyst to drive Cross-sell and Upsell revenue by building and scaling Dext’s Growth strategy
- The role focuses on growing value from our existing customer base through data-led, product-led, and customer-centric initiatives
- Working across Product, Marketing, and BI, this role identifies and delivers high-impact opportunities to drive feature adoption, upsell and cross-sell revenue (i.e. monetisation of Dext’s product portfolio)
- While most initiatives will follow a product-led growth model (PLG) powered by experimentation and automation, the role also requires creativity and flexibility, including stepping in with high-touch interventions to convert high-value customers and maximise commercial impact
- The day to day:
- Drive revenue expansion by identifying and executing cross-sell, upsell, and adoption opportunities across the customer base
- Analyse customer and product data and regularly conduct customer research to uncover patterns, insights and opportunities that unlock monetisation potential
- Run structured testing and optimisation cycles, owning the experimentation for cross-sell and upsell and reporting on learnings and outcomes
- Collaborate with Product, Marketing, and BI to design and launch initiatives, supplemented by targeted high-touch actions for high-value accounts
- Establish a repeatable framework for cross-sell and upsell execution, ensuring consistent measurement, iteration, and operational discipline
- Occasionally contact high-value accounts to recommend relevant Dext solutions by showcasing the broader offering and gaining insight into their needs
- Success Metrics:
- Drive strong revenue growth through increased bundle adoption, cross-sell and upsell performance, reflected in stronger NRR and GRR
- Ensure consistent, high-quality delivery of initiatives with clear impact tracking and cross-functional alignment
- Demonstrate a deep customer understanding of customer needs and the ability to turn insights into scalable, measurable commercial results
Salary benchmarks
Our take
Dext was the first software company to automatically process information from uploaded images of receipts and invoices, cutting down the time lost to manually sorting them.
There's a good in-built virality for this kind of business, with accountants recommending the product to their customers as it makes both of their lives easier.
Dext has made several key hires to continue its growth trajectory, including a new CEO, CPO and Technology Officer. It will be important for them to continue to stay at the forefront of the technology, add on more useful features and continue forging partnerships with accountancy companies to stay ahead of the competition.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jan 2020
$73.4m
SERIES C
Jul 2017
$50m
SERIES B
Total funding: $138.4m
Company benefits
- Summer hours
- Flexible working
- Option to work abroad
- Your birthday off
- Generous annual leave
- Paid volunteering days
- Health insurance or healthcare allowance
Company values
- Be Brave - Everyone in the company has a voice to challenge ideas and the status quo
- Be Exceptional - We set high standards for ourselves. We aim to be exceptional at what we do
- Be Together - We are one team. There is no such thing as individual success without team success
Company HQ
London, UK
Articles
Leadership
Sabby Gill
(CEO)Current Chair at Digital Leaders. Former CEO of Thomas International, EVP & Managing Director at Sage, and EVP at Epicor Software.
Diversity, Equity & Inclusion at Dext
- We hire on potential, not just on experience and we know that some people are less likely to apply for a role if they don’t meet 100% of the criteria. At Dext we are committed to cultivating a diverse, inclusive and empowering culture, so please apply if you meet the majority of these competencies. You can read more about our Diversity and Inclusion commitments.
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