Technical Field Support Engineer, Redaptive
$94-108.1k
+ Equity + Annual bonus target: 15%
More information about location
Managing energy-efficient upgrades for commercial buildings
Job no longer available
Managing energy-efficient upgrades for commercial buildings
201-500 employees
Job no longer available
$94-108.1k
+ Equity + Annual bonus target: 15%
More information about location
201-500 employees
Company mission
To make buildings, cities, and the planet more efficient.
Role
Who you are
- Bachelor’s degree in Electrical Engineering or a related field or Electrician, licensed as a Journeyman or Master Electrician preferred
- 5+ years’ experience working with electrical contractors, facility managers, or project managers
- Experience in managing electrical contractors and guiding electricians
- Excellent technical knowledge of three-phase electrical power systems and equipment
- Knowledge of building electrical systems and controls (lighting, HVAC, etc.)
- Excellent verbal and written communication skills, able to tailor communication between non-technical and technical audiences
- Must be detail oriented, effectively handle multiple priorities, have a strong quality mindset
- Basic-level technical knowledge of data networking and cellular networks
- An understanding of Electrical Safety, NFPA 70e, and OSHA. Including Arc Flash Requirements and PPE
- Knowledge and experience in setting up technical training programs
- An understanding of project management workflow, order fulfillment, and post-sales service/support
- Knowledge of gas and water systems is a plus
- Technical knowledge of power meters is a plus
- Knowledge of Python and PowerShell is a plus
- Salesforce and Asana knowledge are a plus
- Travel expectation: 10%-15%
- Weekend and off-hour support required as needed
- Have an ergonomically correct and functional work-from-home workstation set up; amenable to a hybrid of working from home and in an office setting in the Denver Metro Area, Colorado
What the job involves
- Redaptive Inc. is seeking an experienced Technical Field Support Engineer to provide technical support and data validation for the installation of metering solutions with 3rd party electricians nationwide
- In this role, you will also play a critical role in analyzing and resolving meter data discrepancies and developing technical solutions in support of ongoing meter maintenance operations
- This position reports to the Manager of Field Engineering
- Support installation of metering solutions by 3rd party electricians nationwide
- Provide technical support as an expert on metering and data systems
- Respond in real-time to critical technical field challenges. Troubleshoot issues, define immediate solutions, and communicate closure
- Identify long-term corrective and preventive actions. Leverage tools, training, and process changes to avoid the recurrence of issues
- Verify installer compliance with installation and safety requirements
- Deliver support primarily by phone, email, and videoconference, but travel to installation sites when required
- Effectively and proactively communicate project needs, changes, and status to internal and external team members
- Data verification & ongoing maintenance
- Verify that meters are wired and networked correctly by reviewing photos, and post-installation documentation, and by inspecting the job site if necessary
- Provide guidance and resolutions for installation/commissioning/configuration issues and concerns
- Work cross-functionally to help drive corrective actions
- Work cross-functionally with teams to improve data accuracy of field concerns
- Respond in a timely manner to address offline meter cases
- Manage cases: analyze, troubleshoot, and provide timely technical solutions and statement of work documentation
- Verify scope of work completion
Our take
Mass adoption of clean energy appears to be in motion, but it's difficult to produce enough renewable energy to go around. Much of this problem lies not in the energy production itself, but instead in the energy efficiency of the devices that we use in daily life.
Redaptive provides an 'efficiency-as-a-service' program that promises to manage energy efficiency upgrades for entire buildings to prepare businesses to be suitable for renewable energy. The startup achieves this through taking care of planning, design, material choosing, and efficiency metering, promising to drive cost-effectiveness throughout the process.
Most businesses are enthusiastic to make the switch to clean energy, and Redaptive provides a means for businesses both small and large to achieve this. It is extremely well-funded, showcasing that investors see the value in what its offering, with the latest capital going towards accelerating its growth in projects and enhancing its offering to better serve its rapidly growing customer base.
Freddie
Company Specialist at Welcome to the Jungle
Insights
20% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Oct 2024
$100m
LATE VC
May 2023
$50m
SERIES E
Total funding: $526.5m
Company benefits
- Medical insurance coverage (medical, dental, vision) starts first day
- Equity
- 401(k) match
- Paid parental leave benefit
- Flexible time away
- 12 company paid holidays
- Monthly stipend for mobile phone and home internet
- Remote and hybrid work options
- Employee referral program
Company HQ
South Park, San Francisco, CA
Leadership
Arvin Vohra
(Co-Founder & CEO)Having studied at UCB, they spent 3 years as a Technology Analyst at Northrop Grumman before 4 years at Lehman Brothers and Barclays Capital.
John Rhow
(Co-Founder & President)Studied Economics at Harvard before spending 11 years at Goldman Sachs and moving to Barclays.
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