Strategic Partnerships Manager, BigCommerce
$98.8-150k
Open SaaS ecommerce platform
Open for applications
Open SaaS ecommerce platform
1001+ employees
Open for applications
$98.8-150k
1001+ employees
Company mission
To help merchants sell more at every stage of business growth, from small startups, to mid-market businesses, to large enterprises.
Role
Who you are
- You have a background in eCommerce and an ability to communicate and collaborate with a broad range of stakeholders both internal and external
- Most importantly, you are a gritty self-starter, with a proven track record of problem solving and forging long-term strategic partnerships
- 2+ years experience managing strategic partnerships
- Bachelor’s degree, ideally in business or similar field preferred
- Experience within an agency or SaaS platform, driving adoption of product solutions with partners and clients
- ECommerce Technology Acumen - You know how eCommerce tech stacks work, you keep up with relevant practices/trends and know the ecosystem
- Action Oriented - You have a passion for getting things done, carry out responsibilities with minimal direction, enjoy working hard, are full of energy for challenges, and seize opportunities more than others
- Master Communicator - You provide information to the right people at the right time in the right way, adjusting your approach to fit the audience and setting. Excellent communication (written and verbal), presentation, and client / partner relationship skills are critical
- Driven - You are bottom-line oriented, can be counted on to exceed goals, and are constantly pushing yourself and others for results
- Personable - You are positive, energetic, and exude a strong sense of teamwork by working effectively, respectfully, and efficiently with all team members
What the job involves
- In this role you will leverage your knowledge of eCommerce, combined with your communication skills and analytical abilities to build and execute strategic plans that drive adoption of our technology partner’s solutions
- Develop and manage strategic eCommerce technology partnerships
- Maintain and build relationships with decision makers
- Collaborate with cross-functional teams to execute on go-to-market strategies and business plans for strategic partner solutions
- Work closely with the various GTM teams within BigCommerce to drive adoption of your partner solutions within our base of merchants. This primarily includes Sales, Customer Success, Partner Marketing and our internal Growth Consultants
- Work with partners to develop business success metrics, including specific KPIs that drive merchant adoption and revenue growth for both BigCommerce and the partner
- Work closely with the BigCommerce Product and Client Success teams to perfect merchant experiences and support for partner solutions via the BigCommerce platform
Our take
SaaS eCommerce platform BigCommerce is taking full advantage of the recent shift towards online shopping with its software that helps businesses of all sizes build and run eCommerce sites. Aside from providing a template for stores with functions including shipping and payment tracking, it also provides tools to cross-sell on other markets such as Amazon.
BigCommerce competes in this space with Shopify, another major eCommerce provider. While both companies have their adherents, BigCommerce's competitive advantage is in the sheer range of built-in features provided to its customers and the transparency of its pricing structure. While it can be more complicated to learn its flexibility is prized by the customers who have mastered its features. These include major brands such as Ted Baker, Skullcandy and Burrow to name just a few.
BigCommerce went public in 2020 with a valuation of almost $7 billion. Since then it has expanded aggressively into Europe and the Latin American market, including closing partnerships which enable BigCommerce vendors to sell on Mercado Libre. It is currently focusing on developing its enterprise offering as part of a shift towards profitability rather than continued market expansion as it seeks to navigate through the tricky economic situation for global eCommerce retailers in 2023.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Apr 2018
$64m
SERIES F
May 2016
$30m
SERIES E
Total funding: $219.2m
Company values
- Customers First: Our company exists to help merchants sell more. We make every decision and measure every outcome based on how well it serves our customers
- Think Big: Being the world's leading commerce platform requires unrivaled vision, innovation and execution. We never settle. We challenge our ideas of what’s possible to better meet the needs of our customers
- Make a Difference Every Day: We constantly push ourselves to be our best. We focus on solutions and arrive every day inspired to make an impact through our talents, passion and hard work
- Team on a Mission: BigCommerce is made up of amazing individuals, but it’s only through teamwork that we achieve greatness. We’re committed to helping our customers by working together with equal parts humility and ambition
- Act with Integrity: We’re honest, transparent and committed to doing what’s best for our customers and our company. We openly collaborate in pursuit of the truth. We have no tolerance for politics, hidden agendas or passive-aggressive behavior
Company HQ
Four Points Centre, Austin, TX
Articles
Leadership
Brent Bellm
(CEO, not founder)Before taking the role of CEO at BigCommerce in 2015, they were the COO at HomeAway and VP Global Product for PayPal.
Salary benchmarks
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Diversity, Equity & Inclusion at BigCommerce
- We foster a culture that encourages the inclusion of every employee by celebrating our individuality and our common values that bring us together. We strive to create an environment in which all employees can bring their whole, best, authentic selves to work and for everyone to feel a sense of acceptance and encouragement to come as they are
- Our differences make us unique and create the diversity we value. We commit to creating an environment where each of us is treated with response and dignity and the expression of each individual's perspective, thoughts and ideas is encouraged
- Greatness is inherent in all people, no matter their demographic background or personal experiences. We will take action to ensure that every individual has an equal opportunity to grow and achieve their maximum potential
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