Senior Strategy & Operations Manager, Xero
$181-226.2k
+ RSU + Annual bonus
Accounting software for small businesses
Be an early applicant
Accounting software for small businesses
1001+ employees
Be an early applicant
$181-226.2k
+ RSU + Annual bonus
1001+ employees
Company mission
To make life better for people in small business, their advisors, and communities around the world.
Role
Who you are
- Experience at top-tier consulting firm highly preferred; or, comparable experience in strategy, operations, transformation, and/or related roles within a global technology or SaaS environment
- You've led complex, multi stakeholder programs end to end, from problem definition through to delivery
- Structured, rigorous thinking comes naturally to you, and you can frame ambiguous problems into credible analyses and clear recommendations
- You bring a background in operating model and technology transformation, along with experience and/or aptitude in AI strategy or AI enabled ways of working
- You model an AI builder mindset for reimagining workflows, actively building your own AI fluency, and rapidly experimenting
- Strong financial and commercial acumen underpins how you build and interrogate business cases
- Your written and verbal communication is polished and precise, with deliverables that rarely need heavy editing
- You enjoy developing others, whether that's mentoring, giving candid feedback or building team capability
- Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team
What the job involves
- Xero's Strategy & Operations team partners across the business to shape long term direction, drive critical decision making and translate strategy into execution
- We're looking for a Senior Manager, Strategy & Operations to lead Xero's internal AI transformation and deliver high impact strategic programs across the business - someone who moves comfortably between big picture thinking and hands on delivery
- As an individual contributor, you'll scope opportunities, build business cases and drive design and implementation across some of Xero's most consequential AI initiatives, connecting the dots between company wide efforts so they add up to something cohesive
- You'll coordinate across technical and non-technical stakeholders, close alignment gaps, and keep momentum going - all while building the credibility and influence to get things done without relying on authority
- The team sits at the centre of how Xero plans and executes, designing the systems that help other teams do their best work
- They partner closely with leaders across the business to structure ambiguous problems into clear recommendations, then stay close to delivery to make sure those recommendations land
- It's a small, tight knit group that works collaboratively across functions
- Leading strategic work streams supporting Xero's internal AI transformation, from scoping through to stabilization and adoption
- Translating AI ambitions into clear scope, requirements and delivery plans with measurable outcomes
- Structuring ambiguous business problems into sharp questions and well reasoned recommendations for senior audiences
- Building business cases and bringing commercial judgement to trade offs and investment decisions
Our take
For a long time, high-quality financial services have been reserved for large-scale businesses. Xero solves this problem by giving small businesses, accountants, and bookkeepers access to best-in-class finance and accounting solutions.
Xero is one of the largest companies of its kind, with its promise to save time and effort for small business owners - who often don’t have in-house accounting teams - capturing interest and allowing the company to scale. It has a strong rival in Intuit QuickBooks, which offers similar services, but competes by being most effective for growing startups, and having an incredibly simple user experience.
A series of acquisitions and partnerships, including the purchase of Instafile in 2018, have consolidated Xero’s market share. The company continues to add new integrations, such as with Vehocheck Workshop Manager, and the 2023 launched Beautiful Business Fund that will help small businesses accelerate growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Company HQ
Te Aro, Wellington, Wellington
Leadership
Prior to Xero, she founded Boardlist and Joyus. She also served as the CEO of Polyvore and as a President of Asia Pacific and Latin America Operations at Google.
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