Senior Staff Product Manager, Housecall Pro
AI Software Factory
$165-190k
+ equity
Home services business management software
Be an early applicant
Home services business management software
1001+ employees
Be an early applicant
$165-190k
+ equity
1001+ employees
Company mission
To help home service professionals succeed.
Role
Who you are
- 8+ years of product management experience, with a proven track record of setting strategy and delivering complex technical or platform products across multiple teams
- Proven experience setting direction for a developer or internal platform and driving adoption across multiple teams
- Demonstrated ability to lead complex, cross-team work and make decisions without relying on formal authority
- Hands-on experience building and shipping AI or agentic tools for engineers or internal users, including designing and running evaluations of agent behavior and work quality
- Technical fluency across APIs, architecture, data, reliability, security, and technical tradeoffs, with the ability to engage credibly with senior engineers
- Bachelor's degree in a related field or equivalent work experience
- A background in software engineering is highly preferred
- Strong platform judgment, including knowing where consistency creates value, where flexibility matters, and when not to build a platform solution
- Curiosity, urgency, and a track record of learning quickly in unfamiliar or fast-changing areas
- Ability to move between long-term strategy and the technical details required to make strong product decisions
- A multi-dimensional background with a breadth of cross-functional interests or depth of specialized mastery
- Personal resilience to learn from scratch, and successfully thrive in ambiguity
- You thrive in a fast-moving technical space. You bring hands-on experience building AI tools for engineers or internal users and a clear point of view on where agents add value, what context and tools they need, how their work should be evaluated, and where human judgment remains essential
What the job involves
- As a Senior Staff Product Manager, AI Software Factory, you set the product strategy and lead execution for the shared systems that help Housecall Pro teams build, test, release, and operate software with AI. Your direct customers are product and engineering teams, and your work changes how software is built across HCP. You work alongside Engineering to identify the highest-value constraints in the software delivery system, decide which agentic capabilities to test, scale, standardize, or retire, and improve speed and quality without lowering the bar for reliability, security, or accountability
- You test ideas in real workflows, learn from evidence, and adapt as models, tools, and development practices change. You lead through influence across Product, Engineering, Security, and other teams, even when those teams do not report to you
- Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success
- Set the vision, strategy, and roadmap for the AI Software Factory, including what to test, scale, standardize, retire, or not build
- Understand needs across product and engineering teams, separate shared problems from individual requests, and prioritize the work that will create the most leverage across HCP
- Work with Engineering to shape product and technical direction, resolve complex tradeoffs, and align Product, Engineering, Security, and other teams around clear decisions
- Define meaningful measures for software delivery speed, quality, reliability, cost, and adoption, and connect those measures to customer and business outcomes
- Drive adoption of new tools and ways of working across teams, using feedback and evidence to improve the platform and change direction when needed
Our take
Housecall Pro is a leading software platform built for home service professionals, including hVAC, plumbing, and electrical contractors. It operates in a market where managing jobs, schedules, customer communications, and billing can be complex and time-consuming. So, by providing tools to simplify these tasks, Housecall Pro helps service businesses run their operations more smoothly.
Trusted by over 200,000 professionals, Housecall Pro offers a suite of tools for scheduling, dispatching, invoicing, and customer communication, all powered by AI-driven automations. And its platform is designed to make day-to-day operations easier so pros can save on time and focus on delivering quality work.
The company recently launched initiatives that further cement its role as an innovator in the industry too. Its partnership with Bluon brings AI-powered HBAC support and an extensive technical database directly into the workflow, helping technicians complete jobs faster and with more accuracy. Meanwhile, the Electrical Toolkit app provides electricians with professional-grade calculators and tools for precise, NEC-compliance work. With these advancements, Housecall Pro isn't just supporting current operations, it's shaping the future of homer service software.
Freddie
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2022
$65m
SERIES D
Sep 2018
$30m
SERIES C
Total funding: $115m
Company benefits
- Healthcare coverage: Housecall Pro offers DAY 1 medical, dental, and vision insurance for you and your dependents. Our plans offer comprehensive national coverage with extensive provider networks. The company pays for at least 80% of the cost of premiums.
- Competitive pay and equity opportunities: Housecall Pro offers market competitive compensation that includes variable pay opportunities, and we continuously evaluate market benchmarks. Our quarterly internal talent reviews provide the opportunity for performance success discussions and feedback. Certain roles are also eligible for equity this fast-growing technology company.
- Time off: We work hard and want everyone to find balance in their life. Housecall Pro has a flexible, self-managed Paid Time Off (PTO) program. We also offer 6 paid holidays each year when everyone unplugs and recharges.
- Remote work: Housecall Pro is remote-first and our processes support remote teams working together and asynchronously. We also have offices in San Diego and Denver, that allow for teams to come together and give local employees the option of a hybrid schedule.
- Family: Housecall Pro supports employees with growing families by providing paid parental leave. And we love to share pictures of our newest family members in a Housecall Pro baby onesie!
- Learning and development: Housecall Pro knows that your growth is essential to our success. From the first day, we start training you about our business, our customers, how to succeed in your job and how to gain the skills you need to take your next steps.
- Career acceleration: We like to help our people as much as we do our Pros. Housecall Pro helps you accelerate your career with dedicated Career Success Conversations, frequent two-way feedback, and milestone learning programs like our Manager 101 series.
- Wellness: Housecall Pro provides immediate access to a robust Employee Assistance Plan (EAP) for all employees. We also invite everyone to join us for two or three monthly virtual wellness sessions led by experts on a variety of topics.
- Mental health: Housecall Pro’s monthly wellness programming, presented by experts, often spotlights mental health topics. Employees can join live webinars or watch recordings later. We also have an extensive Employee Assistance Plan with multiple resources including direct access to mental health providers.
- Office setup: Housecall Pro provides each new employee with a home office setup that includes a computer and accessories. We also offer ongoing internet and phone reimbursement to help offset expenses.
- Income protection: Housecall Pro wants you to have peace of mind if the unexpected happens. We pay for disability and life insurance. We also offer voluntary accident and hospital plans to help at times when you might need something additional.
- Financial wellness: Housecall Pro offers several ways to save on taxes and plan for your future. Our Health Spending Accounts (HSA) and Flexible Spending Accounts (FSA) help you put aside money tax-free for qualified medical and daycare expenses. Our 401k plan provides powerful tax-free retirement savings along with access to financial planning tools.
Company HQ
River North Art District, Denver, CO
Leadership
Michael Beaudoin
(CEO)Michael joined Housecall Pro in 2015 as a Board Member, becoming CEO in 2020. They are also an Investor, Board Member, and Mentor at various early stage startups. Previously, they co-founded Waldo Photos and Founded HomeAdvisor where they served as the Co-CEO and Co-Chairman.
Adam Perry-Pelletier
(Co-Founder & Chief Engineering Officer)Prior to co-founding Housecall Pro, Adam spent over 5 years at Qualcomm as a Senior Staff Engineer/Manager and as the Director of Engineering.
Roland Ligtenberg
(Co-Founder & SVP of Growth & Innovation)Former Qualcomm Product & Business Development Manager, former Managing Partner at tech consultancy Light Mountain Partners. Was the Founder of the San Diego Electronic Music Initiative.
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