Senior Operations Manager, Zeelo
Smart bus platform for organizations
Job no longer available
Smart bus platform for organizations
101-200 employees
Job no longer available
101-200 employees
Company mission
To empower opportunities through sustainable transportation.
Role
Who you are
- 3+ years experience in logistics and operations with experience in passenger transportation, preferably in employee shuttle, motor-coach, or limousine services
- Strong attention to detail, with a deep commitment to safety and compliance
- Proven ability to deliver high standards of service in a corporate environment
- Proven experience of managing multiple vendor and client stakeholders during implementation and program management phases
- Willingness to travel regularly across the tri-state area
- Outstanding problem-solving and communication skills, as well as a strategic, yet practical and hands-on approach
- Meticulous, analytical, and rigorous mindset
What the job involves
- Reporting to: US Head of Operations
- You excel at managing complex transportation technology, logistics or services programs and have experience of implementing transportation programs, managing them and working closely with drivers, dispatch and operations teams to deliver successful service
- You’re used to working with clients with high expectations and delivering people transportation service that exceed these expectations
- You are comfortable with data-driven, real-time environments where accuracy, service and safety considerations are crucial
- You thrive in dynamic, team-oriented environments with ambitious growth targets
- You’re a strong communicator with commercial acumen to build and develop winning partnerships with our network of third-party bus operator partners
- You have experience of leading and closing down emergency situations i.e. vehicle incidents, collisions or safety incidents
- You can demonstrate success linked to operational and commercial metrics
- Oversee and ensure the seamless operation of employee transportation and shuttle services for high-profile clients
- Maintain exceptional service levels, focusing on safety, compliance, and customer satisfaction
- Work closely with clients to understand their needs, proactively addressing issues and optimizing services
- Work closely with our operator partners who deliver our programs for us becoming experts in their businesses and building strong relationships with them to enable growth and scale
- Regularly travel to various client sites across New Jersey, New York, and Connecticut
- Take on broader operational responsibilities within the first year, contributing to the growth and efficiency of the program
Our take
Zeelo provides a personalised shared mobility service for underserved areas using data analytics. The AI-powered algorithm allows the company to design routes that meet the needs of customers, so they can make the most of their travelling time.
The Zeelo platform integrates with an executive vehicle fleet of over 20,000 high quality coaches across the UK in order to serve demand. And as the number one shuttle provider across the US, Uk, and Ireland, Zeelo now transports hundreds of thousands of passengers every month.
With the shifting attitudes towards sustainability, Zeelo now provides services that use less energy and are more sustainable, which will appeal to the environmentally conscious. The challenge will be growing its niche, with stiff competition in everyday ride sharing from Uber and others. But with recent funding, the company looks ready to accelerate its growth across the US and make an even bigger name for itself.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jun 2025
$23m
SERIES B
Aug 2023
$14m
SERIES A
Total funding: $56.9m
Company HQ
Holborn, London, UK
Leadership
Sam Ryan
(Co-Founder & CEO)Previously co-founded Jumpin, a taxi sharing company for students. Jumpin was acquired by Addison Lee, where Sam worked as Senior Product Manager and then Head of Product for 2 years before co-founding Zeelo in 2016.
Barney Williams
(Co-Founder & CMO)Also co-founded JumpIn and joined Addison Lee, where he worked as Product Manager and then Head of Brand.
Daniel Ruiz Giménez
(Co-Founder & CTO)Previously held various engineering roles at Agilent, Telefonica, DMI and Golden Gekko.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job