Operations Analyst, ThredUp

$60-100k

+ Discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp’s Employee Stock Purchase Plan

SQL

Python

Excel

Google Sheets

Mid and Senior level

San Francisco Bay Area

More information about location

3+ days a week in office (Oakland, CA)

Fashion resale platform

Open for applications

Fashion resale platform

501-1000 employees

B2CRetailFashionConsumer GoodseCommerce

Open for applications

$60-100k

+ Discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp’s Employee Stock Purchase Plan

SQL

Python

Excel

Google Sheets

Mid and Senior level

San Francisco Bay Area

More information about location

3+ days a week in office (Oakland, CA)

501-1000 employees

B2CRetailFashionConsumer GoodseCommerce

Company mission

To inspire a new generation to think secondhand first.

Job

Company

Role

Who you are

Bachelor's or Master's degree in Data Science or related field
Proficiency in Excel and Google Sheets, with a focus on building practical, actionable models
Skilled in using Python or R in spreadsheets for data analysis
Experience using or a willingness to learn SQL to perform data queries
Driven by curiosity, eager to explore complex business processes
Interested in spending time in our distribution centers to understand operations in depth
Strong problem-solving skills and the ability to work iteratively, refining outputs based on feedback and new learnings
Desire to perform the day-to-day tasks of an hourly team member to fully understand our operations
Excellent communication skills for effective collaboration with leadership and team members
Available for 25% travel based on business needs to ThredUP distribution centers

What the job involves

We are seeking a highly curious and driven individual to join our team as an Operations Analyst. Reporting to the SVP of Operations, this role is ideal for someone who enjoys delving into complex business challenges, balancing data-driven analysis with hands-on experience, and working in dynamic operational environments.
You will spend time in our distribution centers, gaining first-hand knowledge of daily operations, collaborating with DC leadership, and translating these insights into actionable insights that influence measurable outcomes. By deeply understanding our business, you will play a key role in delivering data-driven impact
Build spreadsheet models to reflect real-time operations, iterating as needed to ensure accuracy and relevance
Spend time in our Distribution Centers to observe and understand operational processes
Work closely with DC leadership to gather insights and translate them into data-driven recommendations
Learn and apply SQL for querying data from our backend systems to support analysis and decision-making
Deliver quick, actionable insights through spreadsheets, with more advanced data analysis to follow as needed
Collaborate with leadership to improve and influence operational performance based on findings from hands-on work
Continuously refine processes and models based on feedback, new data, and real-world observations
Bring fresh, actionable insights from your time in the DCs, helping to drive continuous improvement in our complex operations

Our take

Over 40% of Gen Z consumers claim to have bought used clothing as opposed to 20% of Gen X and Boomers. Yet, despite this change in fashion trends, consumers must often rely on brick-and-mortar thrift stores and unregulated second-hand eCommerce marketplaces in order to access to find pre-owned clothing.

ThredUp provides an online marketplace for the buying and selling of secondhand fashionwear, offering affordable prices on discount clothing whilst promising a regulated and consistent approach to quality and cleanliness standards. The company acquires its clothing through sellers sending packages of clothing, which the company then sifts through to decide what is sellable and what should be returned.

The company went public in 2021 and immediately acquired Remix, a European second-hand fashion outlet, as part of its international expansion plans. It has however struggled to achieve profitability thanks to global economic turmoil and a glut of new clothing in the fashion industry causing prices to drop sharply. It is focusing on reducing its operating costs and expanding its storage capacity, and is expected by analysts to weather the current conditions in good form.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

0% employee growth in 12 months

Glassdoor (3.1)

Trustpilot (1.3)

Company

Funding (last 2 of 7 rounds)

Aug 2019

$100m

SERIES F

Sep 2015

$81m

SERIES E

Total funding: $232.9m

Company benefits

Competitive salary (we leverage market data) + stock
Employee stock purchase plan
Flexible PTO (take the time you need) + 13 company holidays (US offices)
Paid Sabbatical after 3 years of full time employment
Generous paid parental leave for new mothers and fathers
Medical, dental, vision, 401k, life and disability insurance offered

Company HQ

Old Oakland, Oakland, CA

Leadership

James Reinhart

(CEO)

Has an MBA from Harvard Business School and started out in teaching. Also co-founded the Beacon Education Network.

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