Senior Data Scientist, Dandy

• We are looking for a Senior Data Analyst with 5+ years of experience and a quantitative background (Math, Stats, Engineering, or Behavioral Science) who wants to operate as a business owner, not a technical resource
• You are an owner, not a renter
• You have the statistical intuition to know when an analysis is "directionally correct" and ready to ship
• You avoid the trap of diminishing returns, preferring to establish guardrails, move fast, and iterate
• "Walk the Floor" Mentality: You don't just live in BigQuery
• You solve problems by recognizing how work gets done in the real world—whether that's in a dental office or a lab

Desirable

• We're on the hunt for an experienced Senior Data Analyst who can tackle some of our most significant challenges in product
• This role is responsible for key aspects of Dandy's business, obsessing over the customer experience to grow recurring revenue, improve customer retention, and enhance our product through increased feature usage
• You aren't here to manage a queue; you're here to drive the product forward
• Own the Analytical Roadmap: Serve as the primary point of contact for Product, Design, and Engineering to translate company OKRs into a concrete product data strategy
• You don’t wait for questions; you proactively identify friction in the user journey—like feature drop-off—and surface the solution
• Define the Metrics Framework: Establish the "Source of Truth" for product success by designing KPIs and dashboards in Hex or Looker
• You ensure that when leadership asks about feature performance, the answer is consistent, accurate, and actionable
• Drive Causal Impact: Move beyond descriptive reporting to lead end-to-end projects spanning months—from ideation to maintenance
• You will design and execute complex A/B experiments and causal inference models in Python to prove what actually drives retention
• Lead Product Decision-Making: Distill complex statistical findings into high-leverage narratives for VPs and Directors
• You will be a central voice in the room helping leadership make trade-offs between speed, quality, and technical debt
• Raise the Bar for the Team: As a senior member of the organization, you will mentor other analysts and provide trusted, instructive code reviews
• You will actively improve our tools and processes to help the broader team move faster
• Strategic Partnership, Not Ticket-Taking: We don’t have a service desk
• Using #FirstPrincipleThinking, you interrogate the business problem behind a request to ensure we’re solving for the right outcome
• You are expected to challenge assumptions and steer stakeholders toward insights that move our OKRs
• Impact Over Complexity: We don’t build models because they are intellectually stimulating
• You #DeliverQualityResults by choosing the simplest, most effective tool for the job—whether that’s a Python script or a targeted SQL query
• You are expected to use LLMs and automation to kill off repetitive tasks and "tinkering," freeing you to focus on high-level problem solving
• Bias for #DandySpeed: We prioritize progress over perfection
• You operate at the lowest level of detail, questioning metrics when they don't match reality (like 3D scan metadata or support logs) to uncover the true root cause