Inside Sales Representative, Mixpanel

• We are looking for an entry level sales representative who would focus on receiving inbound leads and supporting customers on their journey to acquire Mixpanel as their main product analytics solution
• 1-2 years of experience in a customer facing role
• An agile mind and strong active listening skills who can ask the right questions fast to establish what needs to be done to get a sale
• Understands the importance selling face to face, attending events and being part of local communities (product, marketing, analytics environment)
• Strong Technical knowledge and a high level of comfort with providing technical advice and demoing on the fly
• Effective communicator and collaborator — you have strong interpersonal skills and are an excellent team player
• Adaptability — you understand that change is constant, and you embrace it
• Agility and resilience — you move quickly and encourage continued improvement.Strong work ethic, desire to learn, and a drive to excel
• Curiosity for the tech space

Desirable

• The scope for this role will respond promptly to inbound inquiries from prospective customers via phone, email, and chat while managing a high volume of inbound leads and maintaining an organized pipeline
• You will be someone that is eager to explore a career in software sales. and is excited working with the hottest startups in the region
• You'll help our future customers understand the power of Mixpanel as the best-in-class product analytics solution in the market
• Collaboration is key, between building strong relationships with prospects and key stakeholders to working with internal cross-functional partners like Sales Engineering to win together as one team
• Handle inbound requests for Demos or Contact us through our website or other channels
• Run discovery calls and identify exactly the elements the customer needs to see in our platform to make a quick sale. The average deal value you will be responsible for will be between 5-25K USD ARR
• To organize and run one too many demos or one to one demos if necessary
• To answer any technical questions or administrative questions they may have
• To ensure that all the relevant information is captured on Salesforce and kept up to date
• Helping customers in their decision making around their product analytics while owning short term sales cycles from start to finish
• Solution demonstration in front of C level customer, champions and technical stakeholders
• Drive awareness of Mixpanel as a solution within the marketplace through handling inbound requests from interested prospects. We love a social AE so please be ready to share your own thoughts and content with your network
• Approach all opportunities with a customer focused mentality. Develop relationships and uncover the needs of multiple key stakeholders to find value moments
• Sell with a consultative approach
• To support the customer with enough information/demos for them to make a sale fast through our online portal or help them sign up so they can try the product themselves
• Collaborate cross-functionally with key partners such as Sales Engineering, Professional Services, Product, Marketing, and Legal
• Intimately understand Mixpanel's competition as well as technology partners to consult customers on our place in the broader analytics market