Director of Product Management, Minted
Shopping and E-Commerce
$152.9-257.3k
Salary is partially dependant on applicant’s location. This role is eligible for an annual performance bonus and stock options
More information about location
Design marketplace connecting people with artists
Job no longer available
Design marketplace connecting people with artists
501-1000 employees
Job no longer available
$152.9-257.3k
Salary is partially dependant on applicant’s location. This role is eligible for an annual performance bonus and stock options
More information about location
501-1000 employees
Company mission
To uncover the world's best creative talent through crowdsourcing and curation and bring it to market.
Role
Who you are
- A strategic, consumer-centric thinker. You understand consumer segments deeply and intuitively, and you naturally gravitate to the consumer when answering questions or considering strategies
- Results oriented. You are most comfortable in work environments which are outcome-oriented
- A passionate customer advocate. You are ready to put the customer first and influence others across the company to think similarly
- Proactive change management leader. You are flexible, adaptable, innovative, and open in response to competitive pressure and market change
- A collaborative partner. Your engineering, marketing and user experience partners love working with you because you encourage and seek their excellence and contribution
- A systems thinker. You intuitively understand interconnected systems and modularity and actively coach others in this regard
- An dynamic leader. You know how to work effectively with your peers and their organizations, holding colleagues accountable and leading the entire cross-functional team to success. People follow you, even when they don’t report to you
- 10+ years of product management experience in e-commerce or marketplace businesses with a specific focus on developing products for the consumer shopping experience
- Technical, UX or MBA degree with previous experience in consulting (preferred)
- 5+ years experience building and managing teams of great product managers
- Proven capability to entirely own complex problems and deliver results regardless of impediments and resourcing
- Strong usability and product marketing instincts; you can quickly identify challenges and opportunities with a given product or feature design
- Superb analytical skills and ability to effectively use data to investigate and solve problems and make decisions
- Demonstrated an understanding of technology/architecture and effective partnership with engineering to identify technical solutions based on tradeoffs of user experience, technical debt, latency, scalability, reliability, time to market etc
- Project management skills: Ability to plan, set expectations, make and meet commitments. Provide structure, process and project management to cross-functional teams
- Intense commitment to quality: Demonstrated focus on quality of product/customer experience and testing/debugging
What the job involves
- As Minted’s Director of Shopping and Ecommerce you will be responsible for defining and building a premium shopping experience that supports all of Minted’s product lines and consumer segments
- Your focus will be on conveying the premium quality of our products, highlighting the role we play in consumer’s lives and exposing users to our new product lines
- This is a vital leadership role
- Your PM team will oversee strategy, roadmap and execution the entire web and mobile commerce experience including features such as search, recommendations, navigation, pricing, promotions, and our landing pages
- You will partner closely with user experience, brand and marketing teams to transform our user experiences
- And you partner closely with business stakeholders and PMs to translate strategies into extensible platform capabilities that can be leveraged by all businesses, incorporating those into the core e-commerce roadmap and prioritizing accordingly
- Define and execute a vision and roadmap for Minted’s ecommerce shopping funnel that elevates the brand, drives conversion, and improves the consumer experience
- Evangelize within product and broader organization relentless focus on customer-centric thinking and prioritization
- Work with engineering to develop a service oriented platform to accelerate innovation and extend core abilities
- Partner closely with GM’s to translate category-specific strategies into product strategies and roadmaps
- Data-driven mindset guides strategy and priorities. Develop a hypothesis-driven high velocity AB testing discipline. Own, monitor, and manage site conversion metrics
- Work closely with engineering and user experience to develop and execute on the roadmap, ensuring on-time, on-budget, high quality delivery
- Recruit, hire, and build a team of exceptional product managers
- Work with analytics and user research to develop scalable process for monitoring and incorporating customer feedback
- Understand where funnel-step conversion differs by category and partner with category PM’s to define and execute remediation strategies as needed
Application process
- Anticipated Start Date: 10/1/2024
Our take
Minted is a design marketplace, sourcing creative content from a global community of artists, using technology and crowdsourcing to give consumers access to independent creatives unavailable through traditional retailers.
With the success of sites like Etsy allowing consumers to buy direct from artisans, Minted sets itself apart by holding monthly art and design challenges which are open for both submission and voting. The ‘crowd’ curates Minted’s product selection by rating products, and Minted utilizes analytics to evaluate votes. The winning designs go into production which is taken care of by Minted's fulfillment house and the designers receive a 6%-10% cut of the sales.
Its unique ‘design by upvoting’ business model has led to almost $300M in funding, with backing from Benchmark Capital and IDG Ventures. As contests draw in more designers, the company is looking to expand beyond Minted.com and into physical retail, finding new ways to use the designs and creating fresh income streams for themselves and their artists.
Steph
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Dec 2018
$208m
SERIES E
Oct 2014
$38m
SERIES D
Total funding: $297.1m
Company HQ
Financial District, San Francisco, CA
Leadership
Mariam Naficy
(Co-Founder & Chairman)Mariam is currently the CEO of Arcade, a role she has held since 2023. She is also a Member on the Board of Directors at Victoria's Secret. Previously, she founded Heretic Ventures where she served as a Managing Partner for 5 years.
Melissa Kim
(Co-Founder & CEO)Since co-founding Minted in 2007, Melissa has held various roles at the company, moving into the role of CEO in 2023. Prior to Minted, she was a Manager of Corporate Strategy at eBay and an Associate at The Boston Consulting Group.
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