Product Operations Manager, AlphaSense
$100.3-135.7k
OTE
$85-115k
BASE
3 days a week in office
Market intelligence and search platform
Be an early applicant
Market intelligence and search platform
1001+ employees
Be an early applicant
$100.3-135.7k
OTE
$85-115k
BASE
3 days a week in office
1001+ employees
Company mission
AlphaSense's mission is to organise the world’s business information and leverage technology to enable companies to make smarter, faster, and more confident decisions.
Role
Who you are
- We're seeking a technically savvy, execution-oriented partner who thrives on both discovery and delivery
- If you're energized by the challenge of transforming internal operations, passionate about creating solutions that move key business metrics, and ready to make your mark on a global team, we’d love to hear from you!
- A proven operator with 3–5 years driving results in Program Management, Product Operations, or similar roles, with demonstrable success scaling internal platforms in high-growth environments
- A process architect with demonstrated success in implementing or scaling product development processes (e.g., intake, prioritization, release management) within fast-paced environments
- Data-driven, leveraging Excel/Google Sheets and SQL proficiency on platforms like Snowflake to transform raw data into compelling narratives of value creation
- Impact focused and strategically minded, you look beyond immediate tasks to understand how your work fits into the broader picture
- You're energized by launching tools that deliver measurable value and find genuine fulfillment in connecting your initiatives directly to company-level metrics and business impact
- A natural bridge-builder between technical and business stakeholders, understanding both engineering limitations and business needs
- Highly disciplined and organized, taking complete ownership of project execution, maintaining impeccable documentation, and communicating proactively with all stakeholders
- A strong cross-functional partner who thrives in evolving environments where you must work effectively through change
- A superior communicator, with the ability to synthesize complex project updates into clear, high-level summaries for leadership
What the job involves
- AlphaSense’s Content Operations Strategy and Enablement (COSE) team is responsible for establishing the strategy and infrastructure to drive sustainable and scalable growth for our Expert Calls and Compliance Operations organizations
- We work closely with client-facing and cross-functional teams to drive impact across AlphaSense’s Expert Insights organization
- Our team is organized into the following pillars:
- Systems Strategy: drives operational excellence through the strategic deployment of technology solutions, advanced analytics, and cross-functional collaboration with Vendor, Data, and Product partners
- Enablement: supports our teams to do their best work through employee training, communications, and knowledge management
- Strategy & Planning: steers the organization towards growth through quarterly / annual planning, account strategy, performance management, and operational strategy initiatives
- Compliance Programs: leverages systems, technology, and data to support compliance teams and processes
- Business Operations & Strategy: identifies and executes top-line growth and bottom-line optimization initiatives
- As the Product Operations Manager, you’ll play a pivotal role in shaping the operational infrastructure behind the Expert Insights team
- Your mission is to partner closely with Product, Design, and Engineering to architect internal tooling that scales our business and unlocks the full potential of our teams, experts, and customers
- This is a high-impact role where your work directly influences org-wide speed, quality, and operational success
- You'll serve as the essential bridge between business requirements and product development to ensure every tool we build solves real problems, drives measurable outcomes, and aligns with our most strategic priorities
- From intake to adoption, you'll serve as the business owner for the complete lifecycle of internal product initiatives by establishing the frameworks, metrics, and launches that enable our rapidly growing organization to thrive
- Drive product excellence as a strategic partner to Product, Design, and Engineering, surfacing critical requirements and championing scalable, effective, and cost-effective solutions that support rapid growth
- Serve as the voice of business impact throughout product development cycles, ensuring internal tooling addresses real pain points and delivers measurable value to end-users
- Own the product request intake process end-to-end, establishing a rigorous prioritization framework that ensures resources flow to the highest-impact initiatives aligned with company strategy
- Maximize ROI through focus on adoption, monitoring long-term usage patterns, diagnosing underperformance against benchmarks, and implementing targeted strategies to unlock full value of each launch
- Establish the metrics that matter, defining success criteria and KPIs for every initiative and creating direct line-of-sight between project outcomes and core business objectives
- Translate data into executive intelligence, producing comprehensive analyses of system performance, vendor effectiveness, and project impact that enable confident, data-driven decision-making at the leadership level
Our take
Manual research can be a serious pain: financial analysts spend hours every week searching through PDFs one keyword at a time, just to find a single usable insight. To remedy this, AlphaSense has built a smart search engine that slashes research time for analysts, using thousands of sources and a semantic indexing layer that can effectively query finance-specific language.
As a disruptor and market leader in this field, AlphaSense has few direct competitors, being most closely compared to Wolfram Alpha or LexisNexis. It helps that its tools are undoubtedly effective and valued by knowledge professionals: the company counts about 85% of the S&P 100 as customers and is trusted by J.P.Morgan, Microsoft, Credit Suisse and Google, among other major enterprises.
Having raised a large amount of funding over 2022 and 2023, AlphaSense has moved quickly to double down on its expansion in European markets, opening an office in Berlin to support this. With 2024 seeing investment from Singaporean EDBI, it has now set its sights on the Asia-Pacific region. As business intelligence will remain key for enterprises as they compete for market share, AlphaSense is well-placed for additional future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Jun 2024
$650m
LATE VC
Sep 2023
$150m
SERIES E
Total funding: $1.3bn
Company benefits
- Work from home opportunities
Company HQ
Union Square, New York, NY
Leadership
Jaakko Kokko
(Co-Founder & CEO)Co-founder of Silecs (materials used in the microelectronics industry).
Raj Neervannan
(Co-Founder & CTO)Experienced executive. Previously CTO at Mastek and ChoicePoint, and CEO at Framesoft. Has an MBA from Wharton.
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