Director of Partner Management, Paxos

Americas

$208.4-245.2k

OTE

$166.8-196.2k

BASE

This role will have an 80/20 split between base and incentive. + Equity and bonus

Senior and Expert level

Remote from US

Blockchain infrastructure for financial services

Be an early applicant

Blockchain infrastructure for financial services

201-500 employees

FintechB2BCryptocurrencyEnterpriseFinancial ServicesSaaSBlockchain

Be an early applicant

$208.4-245.2k

OTE

$166.8-196.2k

BASE

This role will have an 80/20 split between base and incentive. + Equity and bonus

Senior and Expert level

Remote from US

201-500 employees

FintechB2BCryptocurrencyEnterpriseFinancial ServicesSaaSBlockchain

Company mission

To enable the movement of any asset, at any time, in a trustworthy way.

Job

Company

Role

Who you are

8+ years of account management experience in enterprise SaaS/fintech/financial services
Track record of growing enterprise client relationships and hitting revenue targets
Strong technical acumen with ability to understand API integrations
Experience managing complex stakeholder relationships
Excellent project management and communication skills

What the job involves

The Customer Success team at Paxos manages relationships with Crypto Brokerage, Tokenized Asset and Payments customers post-launch, enabling growth through optimizing integrations and driving product adoption
As part of Paxos' mission to modernize financial infrastructure, the team directly impacts business growth by managing relationships with major financial institutions like PayPal, Interactive Brokers, Stripe, and Kraken
As a Director, Partner Management - Americas at Paxos, you'll own strategic relationships with major crypto brokerage customers post-launch, solving complex challenges around product adoption and revenue growth
You'll tackle interesting problems like optimizing customer integrations (FIX, REST, HRQ), driving upsells of new features (assets, account types, markets), and cross-selling additional products like transfers and stablecoins
Your impact will be measured through revenue growth and product adoption metrics, directly contributing to Paxos' mission of modernizing financial infrastructure through our partnerships with leading institutions
Drive revenue growth through upsells (new features, assets, markets) and cross-sells (new products) for assigned accounts
Develop and execute strategic account plans to expand customer relationships
Partner with Solutions Engineering and Technical Support to ensure successful customer integrations
Monitor customer health metrics and provide regular business reviews
Serve as the primary point of escalation for customer needs

Our take

Paxos develops regulation-compliant infrastructure services for companies looking to add features like crypto brokerages or branded stablecoins to their customer offerings. Its focus on regulatory compliance, and its status as one of only three national trusts born in the crypto ecosystem, gives it an edge in building a unique and global network of enterprise customers.

Cryptocurrency remains a risky sector, so a company at the forefront of crypto regulation is proving highly attractive to a growing sector of enterprises tentatively dipping their toes in. It is pushing ahead of competitors as one of the largest crypto/blockchain startups with substantial funding and an impressive valuation.

Its growth has been backed up by material results, too. It has established relationships with firms like Bank of America, Credit Suisse and Mastercard. PayPal also leverages Paxos on its backend to enable its users to buy, sell and hold crypto. This proven success with an expanding roster of big-name clients is very impressive, as is the company's success in receiving approval to convert to an OCC National Trust Bank.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

10% employee growth in 12 months

Glassdoor (4.3)

Trustpilot (1.5)

Company

Funding (last 2 of 5 rounds)

Apr 2021

$300m

SERIES D

Dec 2020

$142m

SERIES C

Total funding: $535.3m

Company HQ

Midtown East, New York, NY

Leadership

Charles Cascarilla

(CEO & Co-founder)

Previous Co-founder and Partner at Cedar Hill Capital Partners for 10 years. Current Partner at Liberty City Ventures and Founding Board Member of the Association for Digital Asset Markets, alongside working at Paxos.

Rich Teo

(CEO Asia & Co-founder)

Previous Financial Analyst at Citi for 2 years before becoming a Principal / Senior Analyst at Cedar Hill Capital Partners. Has served as CEO of Asia at Paxos for 7 years.

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