Senior Product Manager, eBay
Personalization & Gen AI
$149.2-234.8k
Leading online marketplace
Job no longer available
Leading online marketplace
1001+ employees
Job no longer available
$149.2-234.8k
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- 7+ years of product management or related industry experience
- Proven record of successfully launching products leveraging machine learning solutions that impacts consumer experiences on large-scale ecommerce, social media, or other marketplace platforms
- Strong written and verbal communication skills with the ability to switch between both technical and non-technical audiences
- Strong analytical skills with experience defining metrics for your product areas, running A/B tests at scale and dissecting test performance to inform product decisions and roadmap
- Understanding of machine learning concepts and AI technologies, as well as experience in product discovery and feature development for personalized consumer experiences
- A creative, entrepreneurial “doer” who will innovate fearlessly to take eBay to the next level
- Comfort operating in global environments across cultures, locations, and time zones
- Experience working on recommendation systems, personalization, or other algorithmically driven consumer experiences at scale
- Technical competence in deep learning and large language models / Gen AI
- Bachelor's degree in Computer Science, Mathematics, Information Systems, or related fields. Relevant postgraduate education is a plus
What the job involves
- You would be joining the Buyer Experience AI team. The team is integral to creating a personalized buyer experience on eBay
- We develop cutting edge AI/ML technologies to empower shoppers and buyers to explore what’s personal to them, and also uniquely eBay
- We power personalized recommendations and Gen AI experience on Homepage, View Item Page, and beyond
- We are looking for an experienced Senior AI/ML Product Manager to elevate our Personalization and Gen AI capabilities to drive engagement, conversion, and inspire customers around the world
- As the product leader on this team, you will have a huge impact on the future of machine learning and recommender systems at eBay
- You will develop and drive a comprehensive strategy for recommendation algorithms and applications that impacts every user touchpoint across the platform, from delivering personalized shopping experiences on Homepage, to inspiring customers to discover what they may love through feed and video recommendations
- No matter what, you’ll be pushing the frontiers of what’s possible, and have a direct impact on eBay’s growth and bottom line
- Be a thought leader that helps millions of customers around the globe find the right items from billions of inventories, and shape the future of how customers shop on eBay
- Craft and communicate comprehensive product vision, strategies, roadmaps, and aligning with eBay’s core values and strategic goals
- Influence senior leaders across eBay by proactively communicating your vision, roadmap, and impact
- Lead and partner with global cross-functional teams, including applied researchers, engineers, data analysts, designers, and other product managers, to implement and iterate on your vision
- Identify new opportunities to elevate product performance, improve buyer experience, and drive customer satisfaction
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Articles
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
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