Senior Product Manager, Feeld

• To be right for this role, you should have experience leading complex product work in ambiguous, cross-functional environments, with a strong ability to turn operational, customer, data, and stakeholder insight into clear product strategy and measurable outcomes
• You have led complex product initiatives where the problem space involved ambiguity, operational complexity, sensitive user impact, or multiple stakeholder groups
• You have experience turning qualitative insight, operational data, user signals, and business context into focused product priorities and measurable outcomes
• You are comfortable working with cross-functional partners across disciplines such as engineering, design, data, operations, support, compliance, risk, or policy
• You are able to communicate clearly with different audiences, simplifying complex technical, operational, compliance, or safety topics into actionable decisions

Desirable

• At Feeld, we are creating a world where everyone is more intimately connected to each other and themselves
• We are building an inclusive, human-centred product and are looking for a Senior Product Manager to become part our remote team and our mission to elevate the human experience of sexuality and relationships
• You will lead the product strategy and roadmap for Feeld’s Safety Back-Office product area, helping internal teams detect, prevent, respond to, and resolve safety risks such as fakes, spam, fraud, and abuse
• Your work will help members feel more confident that Feeld is a safer, more trusted space, while enabling moderation, support, fraud, and compliance decisions to be clearer, faster, more consistent, and more scalable
• Own the product strategy and roadmap for Feeld’s Safety Back-Office product area
• Partner with Trust & Safety, Fraud, Customer Support, Compliance, Engineering, Design, Data, and Product to identify and prioritise high-impact opportunities
• Lead discovery into internal workflows, member safety risks, moderation quality, support efficiency, fraud patterns, and compliance needs
• Translate complex operational challenges into clear product problems, success metrics, and delivery plans
• Improve Feeld’s ability to address fakes, spam, fraud, abuse, and other behaviours that undermine member trust
• Define and track metrics for member trust, safety outcomes, operational efficiency, decision consistency, quality, and business impact
• Communicate roadmap priorities, progress, risks, and outcomes to leadership and cross-functional stakeholders
• Drive cross-functional execution from problem definition through launch, measurement, and iteration
• How you will grow:
• Deepen your understanding of Trust & Safety, fraud prevention, moderation operations, compliance, and member protection in a sensitive and high-impact product space
• Gain experience shaping product strategy across a complex internal platform with direct impact on member trust and business risk
• Build expertise in balancing operational efficiency, automation, decision quality, and human judgement in safety-critical workflows
• Strengthen your ability to influence across multiple senior stakeholder groups with competing needs and priorities
• Develop new ways to measure the relationship between member safety, trust, operational quality, and product outcomes

• Our interview process:
• Your first conversation with Feeld will be a screening call with our recruiter, where you’ll be able to ask - and receive answers - regarding any general questions you have and to confirm the role is a fit for what you’re seeking
• Your second conversation will connect you directly with the hiring manager for the role you’re applying to. Here, you’ll have a chance to ask more questions about the work you’ll be doing. This conversation will also focus on your past work experiences
• The next step for most of our roles is a candidate challenge. This is an evaluation of the skills relevant to be successful in this role and generally takes about an hour to complete
• Your third conversation allows you the opportunity to meet the team members you might be working with on a daily basis. Here, you’ll be able to ask questions about team processes, workflow, and the employee experience at Feeld
• We generally make an offer within 2 weeks of our final call, and offer a flexible start date that can begin as early as the next Monday after you sign our offer documentation
• Of note: all of our interviews are conducted remotely, and our interviewers will work with you to find an agreeable interview time based on mutual availability
• We understand we're asking you to invest your time and best efforts in our process, and are appreciative of getting the chance to better know who you are as a person and candidate. In return, we’re committed to offering transparent communication and prompt feedback as you navigate this application with us