Senior Technical Writer, Tyk

• Do you love APIs and relish creating stellar documentation that empowers developers?
• Do you thrive on building exceptional DX through comprehensive and efficient documentation?
• Proven engineering background
• Hands-on experience with Docker, Kubernetes, and APIs
• Experience with documentation tools (Git, GitHub, Markdown, Hugo, Algolia, JavaScript)
• Proficiency with HTTP clients (Postman, Curl, Httpie)
• Extensive experience writing technical content for developers, SaaS, and B2B products
• Strong skills in content design, stakeholder management, and developer advocacy
• Excellent spoken and written English (native or fluent)
• Technical enthusiasm and continuous learning mindset
• Strong attention to detail and logical structuring abilities
• User and developer experience focus
• Ability to handle pressure and deliver high-impact results
• Proactive and curious personality

Desirable

• We're looking for a passionate and experienced Senior Technical Writer, detail-oriented and results-driven to join the DX team
• You'll play a pivotal role in overseeing the day-to-day operations of our documentation, including the roadmap
• Own and manage Tyk's documentation quality and effectiveness and overall design
• Create user-centric technical content (guides, best practices, feature documentation)
• Test products to write new content and improve existing materials
• Automate and improve the documentation publishing process to increase speed, reduce errors, reduce frictions, and minimize human intervention that slows us down
• Identify and address content gaps to ensure comprehensive coverage
• Help create and maintain a quarterly documentation roadmap
• Maintain docs guidelines and standards (style guide, ToV, etc.)
• Lead continuous improvement projects
• Collaborate with cross-functional teams (product, engineering, compliance, legal, marketing)