Compliance Associate, Chime
Disputes
$82.6-114.8k
+ Eligible for bonus + Equity
4+ days a week in office
Mobile banking for the everyday person
Job no longer available
Mobile banking for the everyday person
1001+ employees
Job no longer available
$82.6-114.8k
+ Eligible for bonus + Equity
4+ days a week in office
1001+ employees
Company mission
To make financial peace of mind a reality for millions of everyday people.
Role
Who you are
- The ideal candidate will have a strong understanding of payments processing, regulatory requirements, and industry best practices in dispute resolution
- 6 or more years of experience in banking, deposits, credit, and/or lending, or equivalent experience in consumer compliance roles
- Strong knowledge of financial regulations and card standards, including but not limited to: Electronic Funds Transfers (Reg E), TILA (Reg Z), UDAAP, VISA Operating Standards, and FCRA
- Demonstrated ability to operationalize and provide guidance on key regulations including but not limited to: UDAAP, NACHA compliance, TILA (Reg Z), VISA Operating Standards, Electronic Funds Transfers (Reg E), and FCRA
- Keen understanding of potential operational risk in the disputes space (debit, credit, ACH)
- Experience with regulations and industry guidelines applicable to payments, lending, and/or deposit accounts
- Experience advising stakeholders on applicable consumer compliance laws and regulations
- Experience with establishing and maintaining strong relationships with internal and external stakeholders
- Experience researching, interpreting, and applying banking rules, regulations, and industry standards practices
- Experience advising on control design and execution
- A desire to collaborate and have the ability to influence both your colleagues and external partners to achieve consensus on regulatory risk issues and appropriate mitigation
- Excellent analytical, verbal and written communication skills
- Ability to come up with solutions to issues, with minimal oversight from your leadership team
- A creative mind for finding solutions that ensure the best experience for our members
What the job involves
- We are hiring a Compliance Associate to join our Compliance team within our Operations and Member Experience Advisory pillar
- As a Compliance Associate, you’ll advise in dispute handling processes and provide general oversight
- You’ll work with internal teams (first and second line of defense) as well as with our issuing bank partners’ legal and compliance teams, to facilitate quality and innovative compliance risk management solutions
- You’ll work with internal and external partners to review processes, remediate issues, and advise on processes to mitigate compliance risk at Chime
- Advisory Services: Provide guidance and support to first line teams regarding transaction dispute handling, ensuring compliance with applicable regulations such as Regulation E (Electronic Fund Transfer Act), Regulation Z (Truth in Lending Act), and FCRA (Fair Credit Reporting Act). Advise partners on operationalizing compliance requirements within day to day dispute handing activities related to credit, lending, and deposit accounts. Conduct compliance reviews for member-facing content and experiences
- Regulatory Compliance: Monitor and assess transaction dispute resolution processes to ensure adherence to legal and regulatory requirements, including but not limited to Regulation E, Regulation Z, and FCRA
- Oversight and Risk Management: Conduct regular monitoring and oversight activities of the dispute handling process to identify areas for improvement and ensure compliance risks are mitigated
- Process Improvement: Collaborate with relevant cross functional partners to recommend and implement enhancements to the transaction dispute handling process to ensure member centric practices that are efficient and compliant
- Training and Education: Develop and deliver training materials for first line partners to enhance understanding of dispute handling procedures, compliance requirements, industry hot topics, and regulatory changes
Our take
Chime is part of the growing realm of fintech banks and providers, emphasizing straightforward, cost-effective banking solutions. It cuts the expenses tied to basic bank accounts and provides users with greater autonomy in managing their finances.
In contrast to many traditional banks that levy steep fees and hefty penalties for overdrafts while offering meager interest rates on savings, Chime addresses a crucial gap in the banking sector. Its primary focus is on catering to individuals with modest savings who seek the convenience of automated digital banking.
With a remarkable ascent in its trajectory, Chime's current valuation stands at $25.5B, a staggering $23.5B surge from its early 2019 valuation, underscoring its impressive and swift expansion. However, competition remains fierce, with other neobanks like Ally offering similar features and vying for the same customer base.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Aug 2021
$750m
SERIES G
Sep 2020
$485m
SERIES F
Total funding: $2.0bn
Company benefits
- Physical: We believe in taking care of your physical health, so as a Chimer you’ll get medical, dental, and vision insurance, as well as benefits to support your physical activity, family planning, and all of your little Chimers
- Emotional: We know that staying healthy involves a lot more than doctor’s checkups. We partner with Modern Health to help you navigate your mental health, give monthly Take Care of Yourself Days, and want you to take time off when you need it
- Financial: We want Chimers to save and feel financially supported, so we offer savings plans with competitive matching, as well as access to financial planning and legal assistance so that you can find your financial peace of mind
- Social: We’ll celebrate your milestones together with travel stipends, swag, and high-fives and make sure you’re connected to fellow Chimers through our Chime Resource Groups (CRGs) and company events
Company HQ
Nob Hill, San Francisco, CA
Leadership
Chris Britt
(Co-Founder & CEO)Chris worked as an Accenture Management Consultant for 4 years before roles at CMGI, Comscore Networks, and Visa. They left their position as an SVP of Corporate Development at Green Dot Corporation to co-found Chime in November 2012.
Ryan King
(Co-Founder)Ryan worked at Plaxo for 8 years, first as Lead Engineer and then working their way up to VP of Engineering & COO. They went on to be CTO & Vice President at Comcast Silicon Valley Innovation Centre before co-founding Chime.
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