Senior Manager of Product Design, Upside
Offers stock options
3 days a week in office
Mobile reward application for retail spending
Job no longer available
Mobile reward application for retail spending
201-500 employees
Job no longer available
Offers stock options
3 days a week in office
201-500 employees
Company mission
To advance the economic power of people living and working in the real world.
Role
Who you are
- 7+ years as a Product Designer and 3+ years of management experience
- Proactive, self-starter work ethic, entrepreneurial personality
- Has a Human-Centered approach to Design
- A high level of empathy - for both our customers and internal collaborators
- Comfort working within some ambiguity in a fast-paced environment
- Be committed to delivering pixel-perfect designs
- Ability to back decisions with data and research
- Proficiency in Figma
- Experience with and working within Design System frameworks
- Expert at articulating the reasoning behind your design decisions
- A love of results-driven experimentation
What the job involves
- The Senior Manager, Product Design will lead Product Designers and enhance our consumer product experiences. This role builds relationships and collaborates with Product Management and Engineering in order to fully realize products and features from inception to release
- The position reports to the Head of Design, and together, with the rest of the Design Team, you’ll work to optimize our process, and tools, and help uplevel Design Culture at Upside
- Lead and grow a team of Product Designers, run team ceremonies and design sprints
- Contribute, build, and present artifacts such as user journeys, wireframes, detailed UX flows, prototypes, UI mockups, sketches, visuals, decks, and explanations that promote understanding and alignment with leadership and cross-functional teams
- Liaise with Product Manager and Research partners to apply consumer and business insights and turn them into tangible customer experience
- Be a part of our product development life-cycle, from strategy through pixel-perfect delivery
- Collaborate with Engineering to understand feasibility and optimize designs, coming up with creative solutions to help us ship faster while adhering to our design craft standards
- Explore concepts, optimize processes and tools, iterate on feedback, and narrow to the best solution while maintaining momentum
- Present your work across the organization, inclusive of executives and partners
- Advocate for Design Culture and Best Practices
Our take
Loyalty systems, vouchers, and other special offers have a proven track record at winning over new customers for businesses. However, customers can be reluctant to sign up due to the sheer number of these schemes. Upside exists to unify these loyalty schemes with a single flexible reward app.
While retail reward platforms are nothing new, Upside functions more like a marketplace, linking participating businesses to potential customers. It also rewards customers with cash back on eligible purchases, a more flexible reward than is traditional in loyalty schemes.
With over 50,000 businesses enrolled and 30 million app users, Upside has grown into a major player in this sector. The company is well-funded and ever-expanding its offering, with a product that is increasingly appreciated by consumers in an expensive world, as well as the businesses who depend on their custom.
Freddie
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (1 round)
Apr 2022
$65m
SERIES D
Total funding: $65m
Company benefits
- Health and Wellness - We’re happy to provide our team members with generous health, vision, and dental insurance options
- Lunch - We cover the cost of lunch everyday for team members onsite to enhance our team building and encourage collaboration. Plus local restaurants appreciate it!
- Stock Options - Our team’s success is our company’s success, and we should all have a stake in that. We’re glad to offer our team members valuable stock options
- Unlimited PTO - Yes, you read that right. When you need time off, we’ve got you covered
Company HQ
Dupont Circle, Washington, DC
Leadership
Alex Kinnier
(CEO & Co-Founder)Experience as Group Product Manager for Google from 2005 to 2008. Senior Vice President of Products and Engineering for Opower from 2012 to 2015.
Wayne Lin
(CPO & Co-Founder)Experience as Product Manager for Google from 2005 to 2010. Vice President of Product Management & Analytics for Opower from 2010 to 2015.
Rick McPhee
(Co-Founder)Experience as Vice President of Engineering for HP's Fortify Software from 2008 to 2012. Senior Vice President of Engineering for Opower from 2012 to 2015.
Joanna Kochaniak
(Engineer & Co-Founder)Experience as Programmer Analyst for the Institute for Physical Sciences from 2007 to 2010. Lead Software Engineer for Opower from 2010 to 2015.
Jan Rubio
(Designer & Co-Founder)Experience as Research Assistant for George Washington University from 2009 to 2011. Senior Software Engineer for Opower from 2011 to 2016.
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