Sales Development Representative, Assembled

Enterprise

$95k

OTE

$70k

BASE

+ Stock options

Junior and Mid level

New York

San Francisco Bay Area

3 days a week in office

Customer support workforce management platform

Job no longer available

Customer support workforce management platform

101-200 employees

B2BEnterpriseInternal toolsDeep TechCommunicationCustomer service

Job no longer available

$95k

OTE

$70k

BASE

+ Stock options

Junior and Mid level

New York

San Francisco Bay Area

3 days a week in office

101-200 employees

B2BEnterpriseInternal toolsDeep TechCommunicationCustomer service

Company mission

To elevate customer support through AI-powered software that makes life easier for customers and employees.

Job

Company

Role

Who you are

We are seeking an individual who embodies an entrepreneurial spirit and is enthusiastic about contributing to our company's growth
1+ years' experience working in a B2B SaaS sales role
Strong communication skills, both written and oral
An interest in technology and a desire to kick-off a career in tech sales
A team player, who is also a self-starter (we’re on a hybrid schedule in-office)
A strong work ethic, competitive spirit, and eagerness to grow
Demonstrated ability working with ambiguous problems

What the job involves

As an Enterprise Sales Development Representative (SDR), your primary role will be to enhance our outbound sales strategy and generate high-quality sales leads
You'll develop expertise in our product offerings and use that knowledge to provide valuable insights to potential clients. Generating Pipeline will be your core responsibility
You will report to our SDR Manager
Increase pipeline through booking meetings with outbound leads
Hit daily and monthly outbound goals for cold calls and email outreach, balancing personalization at scale
Develop and execute strategies to penetrate target accounts, including identifying key stakeholders and crafting outbound campaigns
Be the first point of contact for new business prospects and determine the next steps for each lead
Conduct market research to identify new leads
Partner with Account Executives, Marketing and other stakeholders on outbound strategies and lead generating efforts

Our take

Assembled's platform helps companies manage and scale their customer support services. Customer service management is just one of the many areas that are being overhauled by digital transformation. Assembled helps streamline cumbersome and error-prone customer support processes - such as planning support rosters, forecasting demand, and evaluating team performance.

Assembled already counts companies like Zoom, GoFundMe and Stripe on its customer books, and finds huge opportunity in key industries like eCommerce and food deliveries that have been seeing massive digital overhauls. Having received significant investment, the company seems set on continued growth, with funds cited to support product development as well as help launch its CX Scholars initiative, that will commit a percentage of revenue to continuing education for support workers.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

11% employee growth in 12 months

Glassdoor (3.5)

Company

Funding (last 2 of 3 rounds)

May 2022

$51m

SERIES B

Mar 2021

$16.6m

SERIES A

Total funding: $70.7m

Company benefits

Competitive compensation and equity: All Assemblers are encouraged to act like owners. We’re building the best team, and our compensation packages reflect that.
Comprehensive insurance and 401(k): Between our 401(k) plan and coverage for health, dental, vision, and more, Assemblers don’t have to worry about the future.
Employment sponsorship opportunities: We proudly sponsor employment visas for candidates who require visa sponsorship to work in the United States.
Stipends for wellness and development: Assemblers get monthly stipends for things like gym memberships and continued learning and development.
Flexible work arrangements: We love to see each other in person but we also like options. Remote employees get a one-time credit to improve their home office.
Office perks: Coming into the office has its perks, like catered lunches 5× per week, hanging out with our awesome teammates (and their dogs!), and the good snacks.

Company HQ

Mission District, San Francisco, CA

Leadership

Ryan Wang

(Co-Founder & CEO)

Previously, Ryan was a Software Engineer at Stripe for nearly 4 years. Prior to that, he was a Senior Consultant at The Greatest Good.

John Wang

(Co-Founder & CTO)

Previously, John co-founded Zinc.io where he served as the Chief Engineer for 4 years. He also worked at a Software Engineer at Stripe, 37signals, and Palantir Technologies.

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