Client Service Associate, AlphaSights
Mandarin Speaker, 2025
£47-56k
OTE
£40k
BASE
+ Uncapped variable compensation linked to individual performance
4-5 days a week in office
Connecting businesses with industry professionals
Job no longer available
Connecting businesses with industry professionals
1001+ employees
Job no longer available
£47-56k
OTE
£40k
BASE
+ Uncapped variable compensation linked to individual performance
4-5 days a week in office
1001+ employees
Company mission
To equip global investors and business leaders with the knowledge that powers better decisions, and our people with the skills that power successful careers.
Role
Who you are
- You thrive in a fast-paced, results-oriented environment
- You possess a client-first mindset
- You excel under pressure and enjoy working to tight deadlines
- You are gritty, resilient and ready to roll up your sleeves and make things happen
- Strong academic credentials (undergraduate degree of 2:1 or above)
- Noteworthy extracurricular achievement throughout school and university
- Relevant internship experience
- Fluent English and Mandarin or C2 level is required; experience living or working in continental Europe is desired
What the job involves
- Working on the Asia International team is a unique opportunity to enhance your cross-cultural and business communication skills in additional languages
- Our clients in Asia are increasingly seeking global perspectives to understand best practices in Western economies
- To support this growing demand, our Asia International team, based in our London office, specializes in servicing our Asia clients as they complete US-facing work
- As an Associate on the Asia International team, you’ll source US-based experts and work closely with colleagues in Hong Kong, Seoul, Tokyo, and Shanghai who co-lead these client projects
- As an Associate in the Client Service team, you’ll be the link between our clients and the expert knowledge they seek
- Throughout your workday, you’ll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making
- This is a communications-intense frontline role requiring you to multitask across parallel workstreams
- Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients’ projects, often under tight deadlines
- Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate
- Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them
- Ensuring success for our Associates means:
- Giving you an introduction to the business world without being pigeonholed into any one industry or profession
- Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management
- A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years
- Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide
Salary benchmarks
Our take
Businesses often invest significant time and effort into finding expert knowledge in a process that can be a difficult and arduous. AlphaSights bridges the gap between businesses and industry experts by sourcing people with relevant knowledge so businesses don't have to.
Through the use of artificial intelligence, AlphaSights is able to provide an end-to-end service for businesses whilst rigorously complying with company requirements. A central, ever-evolving system allows the company to keep on top of the new and most relevant industry professionals in real-time to provide tailor-made and effective service.
AlphaSights supports private equity funds, hedge funds, consultancies, Fortune 500 companies and Social Impact & Non-Profits.
Kirsty
Company Specialist at Welcome to the Jungle
Meet the team
178 people
Martin, Manager, Consulting
Our mission
We serve the world's top investors and business leaders. Our success relies on us fielding an elite team that clients see as an extension of their ownInsights
4% employee growth in 12 months
Company
Funding (1 round)
Jan 2008
$9.2m
SEED
Total funding: $9.2m
Company values
- Results-orientation: Simply put, we exist to achieve results - for our clients, our people and our company. Actions speak louder than words, but results speak louder than actions
- Drive: We pursue ambitious goals, and we have the grit and patience to achieve them. Success is no overnight miracle - it comes from doing ordinary things extraordinarily well, every day
- Empathy: We seek to deeply understand others' needs and perspectives, add value to their lives, and build lasting, trust-based relationships
- Adaptability: The world around us changes constantly. We think on our feet, pivot quickly and embrace ambiguity and change positively
- Humility: We view ourselves as a work-in-progress and look to learn, grow and improve every day. We are aware of just how much better we can still become
Company HQ
City of London, London, UK
Leadership
Max Cartellieri
(Co-Founder & Co-CEO)Began their career as a Consultant at McKinsey & Company. They then went on to co-found Ciao where they served as the Co-CEO for 7 years before co-founding AlphaSights
Andrew Heath
(Co-Founder & Co-CEO)Began their career as an Associate at The Boston Consulting Group. They then spent 7 years as a Managing Director at GoIndustry DoveBid.
People progressing
After joining AlphaSights back in September 2019 as part of the Lateral Recruitment function, Pip has helped to grow teams across the business and elevated to Senior Recruitment Associate and now Talent Acquisition Manager.
People breakdown
Working location
100%
Hybrid
Last updated on 04 December 2024
Diversity, Equity & Inclusion at AlphaSights
- We believe that investing in DEI is the right thing to do and is vital to driving progress. We go the extra mile to build teams of people with diverse backgrounds and experiences because diversity of thought drives innovation and knowledge diffusion which creates value for our clients, employees and society
- Diversity: We strive to build diverse teams, so we heavily invest in identifying and attracting top talent with diverse backgrounds and experiences
- Equity: Fair and equal treatment is in our DNA. Our processes, culture and values are designed to ensure everyone is treated equitably and with respect
- Inclusion: Our community is vibrant and we want all employees to have a feeling of belonging at AlphaSights. Through our Employee Resource Groups (ERGs) we provide support and community for employees globally
Share this job
View 26 more jobs at AlphaSights