The adoption of digital technology is skyrocketing, driven by its ability to significantly boost customer satisfaction. Voyado supplies an AI-powered CRM platform, offering valuable customer insight and tools for precise, effective communication. The company's focus on eCommerce and retail clients allows it to craft hyper-personalised shopping experiences at every touchpoint through a unified database platform.
In 2022, Voyado expanded its capabilities by acquiring Apptus, another AI-driven tool focused on understanding customer behaviour and intent. With Apttus' impressive client roster, including names like Avon, MAC Fashion, NA-KD, and Fortum & Mason, the acquisition quickly enhanced Voyado's offering, granting its clients even more powerful tools for growth.
Since then, Voyado has made significant strides in the UK, with brands such as Jogsaw, Belstaff, and Silver Cross choosing it as their go-to customer loyalty and marketing automation solution. The company has also partnered with integration tools like Kindly and acquired Swedish-founded WasHere to enhance its customer experience and loyalty offerings.
Kirsty
Company Specialist at Welcome to the Jungle