SysAdmin PSE, Plenit
Operating platform for IT companies
Job no longer available
Operating platform for IT companies
101-200 employees
Job no longer available
101-200 employees
Company mission
To innovate and build the tools that empower IT companies to shape the future of technology.
Role
Who you are
- We are looking for a Senior Sysadmin with strong experience in IT environments and advanced technical support, capable of tackling complex issues in production environments and acting as a technical reference within the team
- 5+ years of experience in system administration or infrastructure engineering in production environments
- Experience in advanced troubleshooting within cloud platforms or complex IT environments
- Strong knowledge of operating systems (Linux and/or Windows), virtualization, networking, and storage
- Experience managing critical incidents and high-impact technical escalations
- Ability to diagnose performance, stability, and availability issues in distributed systems
- Experience participating in post-incident analysis and defining preventive actions
- Experience collaborating with infrastructure, product, or engineering teams to resolve complex issues
- Ability to technically lead the resolution of complex incidents
- Strong analytical thinking and a structured approach to problem diagnosis
- Ability to translate complex technical problems into clear, actionable solutions
- Strong prioritization skills in high-pressure environments and critical incidents
- Strong focus on continuous improvement, automation, and process standardization
- Excellent communication skills to support and elevate the technical level of the team
- Ability to mentor and transfer knowledge to other technical profiles
- Comfort working with technical partners in demanding environments
- Ticketing, monitoring, and incident management tools
- Observability systems, logging, and metrics platforms
- Virtualization, networking, and storage environments
- Automation and scripting tools
- Documentation and knowledge management systems (runbooks, knowledge bases, etc.)
What the job involves
- As a Senior Sysadmin in the Partner Success team, you will play a key role as a technical reference in resolving complex incidents, performing advanced troubleshooting, and driving continuous operational improvement
- Your mission will be to ensure the stability, efficiency, and scalability of the platform by tackling high-impact technical issues and elevating the overall technical level of the team
- You will be part of a structure where you will work closely with the team manager, with a clear focus on technical contribution. You will contribute to deep incident analysis, support critical escalations, and actively participate in the evolution of procedures and operational best practices
- You will be responsible for providing advanced support across cloud infrastructure, including systems, virtualization, networking, storage, and performance. You will have the opportunity to work on process improvements, automation, and standardization, helping to build a more robust, efficient, and scalable operation
- Collaboration will be key
- You will work cross-functionally with Infrastructure, Product, and technology partners to improve platform stability and operability. In addition, you will play an important role in the technical development of the team by promoting knowledge sharing and mentoring more junior profiles
Our take
Plenit (previously JOTELULU) is a Spanish-based tech company providing a transformative cloud services platform. Catering specifically to IT businesses, the platform acts as a conduit for their evolution into cloud service providers.
With a suite of IT and communication products - alongside system administration tools - Plenit helps alleviate the everyday complexities encountered by small and medium-sized IT enterprises and their customers.
Following a successful funding round, the company is now in a position to propel its growth trajectory and facilitate its expansion into the promising French market. With a proven track record of servicing over 3,000 SMEs and reaching a user base of 10,000 across Spain and Portugal, Plenit is steadfastly poised to carve a dynamic path in the evolving landscape of cloud service provisions.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Dec 2024
$7.8m
EARLY VC
May 2023
$4.6m
SERIES A
Total funding: $13.6m
Company benefits
- Flexible working hours: We trust you to manage your time. Start earlier or later depending on what works best for you and your team.
- Extra days off: Enjoy additional days off to celebrate the moments that mater: your birthday, Christmas Eve, and New Year's Eve.
- Meal allowance: A daily meal allowance to make your office lunch break easier, cheaper, more convenient and enjoyable with your colleagues.
- Learning and development budget: Keep growing. We provide an annual training budget so you can invest in courses, certifications, and professional development.
- Coffee and fresh fruit: Stay energised throughout the day with great coffee and fresh fruit available at the office. We do anything to keep you fresh and healthy.
- Hybrid or fully remote work: We offer flexible ways of working that depend on the role. Some positions are hybrid, while others are fully remote.
Company HQ
Palacio, Madrid, Spain
Leadership
David Amorín
(Founder & CEO)Graduated from the Pontifical University of Salamanca with a Bachelor's Degree in Computer Science. Previously founded Adder Solutions and Adder Global where they served as CEO. Also worked as a Senior Software Engineer at Noviant and NCIC IT.
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