Manager of Product Management, Mastercard
Subscription Management and SSO
Global payments technology company
Job no longer available
Global payments technology company
1001+ employees
Job no longer available
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- This role requires a curious, thoughtful, highly organized and analytical person, skilled at collaborating across cross-functional teams to achieve business goals
- The ideal candidate will have a passion for payments, fraud, and customer experience, preferably:
- Experience in the Payments, Card Fraud, Ecommerce, Financial Services is desired, Experience in Technology product management is preferred
- Ability to hit the ground running, adapt quickly and take an action-oriented, roll-up-your-sleeves approach to execution that focuses on measurable results
- Strategic, analytical, and systematic thinker who consistently drives continuous improvement
- This position requires a highly collaborative and self-driven individual who will need to manage relationships across multiple functional areas, divisions and regions
- Excellent problem-solving skills with an ability to identify key issues, structure analysis, and provide recommendations effectively
- Committed to product management discipline and best practices; process-oriented, with a high attention to detail and quality on both internal team work and external products delivered to the market
- Ability to embrace complexity and deliver/articulate simplicity
- Proven track record of working effectively in matrix organizations and with cross-functional teams, both internally and externally
- Excellent verbal and written communication in English is required
What the job involves
- We are seeking a dynamic and results-driven Product Manager to join our team. The Manager, Product Management, will be responsible for supporting initiatives for Ethoca Consumer Clarity with a focus on Subscription Controls, performing market discovery, driving product improvements, commercialization, and monitoring the success of the product business in Europe
- In this role, you will work closely with our internal and external customers to define and drive requirements, as well as guide go-to-market execution, and be a primary advocate for your product
- Lead the rapid evolution of your product(s) and ensure that our rich value proposition is fully delivered
- Take a data-driven approach to product enhancements, identifying opportunity areas important to the European region translating these into business requirements for Global product teams
- Supports the growth, development and integration for your product into the broader offering of Ethoca Consumer Clarity
- Drive execution of the go-to-market strategy including market prioritization, and alignment with market facing teams
- Become the SME of your product(s) and be the the market face with internal Services Sales community (including specialist SSO sales) and external customers
- Establish and maintain strong two-way communications with our go-to-market teams, customers and partners
- Share Voice of Customer, feedback and insights with global product teams to drive product roadmaps and improve processes
- Support the evaluation, piloting and launch of new capabilities for your product(s)
- Monitor and assess risk of both existing and emerging competitive solutions, seeking to differentiate core capabilities, features and functions to ensure consistent competitive advantage in the marketplace
- Incorporate an understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive environment etc.)
Salary benchmarks
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
- Pension plan
- 25 days holiday (excl. bank holidays)
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
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