Director of Product Growth, Kong
Konnect
$207.7-270k
More information about location
Microservice API gateway
Job no longer available
Microservice API gateway
501-1000 employees
Job no longer available
$207.7-270k
More information about location
501-1000 employees
Company mission
To build the nervous system that will safely and reliably connect all of humankind!
Role
Who you are
- Have 7+ years in growth or product roles, with at least 3 years of experience managing and developing high-performing teams
- Have owned key stages of the user funnel - especially activation, conversion, or onboarding - and can point to measurable results
- Are confident in owning metrics, running A/B tests, and working cross-functionally with engineers, designers, analysts and marketers
- Have enough technical depth to understand developer user journeys, API integration challenges, and can speak credibly about technical product features with engineering teams
- Thrive in fast-paced, high-autonomy environments
- Bonus: You have experience with API products, developer tools, or B2B infrastructure
What the job involves
- We’re looking for a strategic and execution-focused Director of Growth to lead the next chapter of self-serve success for Kong Konnect
- You’ll drive activation and conversion improvements across the platform, including owning and scaling our self-serve assist motion to support users through friction points in their journey
- This role will report to the VP of Product Growth and will initially lead a team of two, with plans to grow the team as we scale. This position is a key part of our product-led growth (PLG) strategy
- Self-serve assist motion: Own and scale the in-product chat experience that helps users when they get stuck in their self-serve journey. Develop playbooks, and ensure feedback drives product improvements that increase efficiency and conversion
- Activation and conversion funnel: Improve the user journey from signup to conversion and expansion by partnering closely with Product, Design and Product Analytics to reduce time-to-value
- Growth experimentation: Lead the roadmap for A/B testing and experiments, including pricing and packaging tests, onboarding improvements, and friction reduction
- Cross-functional collaboration: Work with Sales, Support, and Customer Success to ensure a smooth handoff from self-serve to sales-assisted motions
- Operational rigor: Lead weekly and monthly business reviews to drive accountability and share insights across the organization
Our take
Kong provides a cutting-edge API and service lifecycle management platform tailored for modern architectures, such as microservices, containers, cloud, and serverless environments. With a focus on flexibility, scalability, speed, and performance, Kong allows developers and Global 5000 enterprises to securely connect and orchestrate microservice APIs for today's sophisticated applications.
The core products offered by Kong include Kong, an open-source API and Microservices management solution Galileo, a platform for API analytics and debugging; Gelato, a platform for creating developed portals for PIs and Microservices; and API Marketplace, a hub for discovering and publishing cloud APIs. Additionally, the recent introduction of a new collection of AI plug-ins in Kong Gateway 3.6 enhances the platform's capabilities further, reinforcing its commitment to innovation and advancement.
In pursuit of growth, the company is prioritizing expanding its marketing efforts, bolstering its customer service team, and accelerating product development. By focusing on these key areas, Kong aims to continue providing unparalleled solutions and support to its ever-expanding user base in the rapidly evolving landscape of modern application development.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Nov 2024
$175m
SERIES E
Feb 2021
$100m
SERIES D
Total funding: $344.1m
Company benefits
- Flexible time off: Take time to take care of yourself and the things that matter most
- Stock options: We want you to share in our success. That's why stock options are offered to most Kongers
- U-First Fridays: Get 4 hours a month for continuous learning with a book, podcast, or course of your choice
- Virtual events: Stay connected with Donut chats, trivia, fitness challenges, guided meditations, and more
- Dedicated unplug days: Silence those notifications. Enjoy some well-deserved long weekend where the entire team unplugs
- Home office stipend: Build a home office environment tailored to support your productivity
Company HQ
The East Cut, San Francisco, CA
Leadership
Augusto Marietti
(CEO)Previously founded Mashape API Marketplace. Before Mashape, Augusto was an SF homeless immigrant from Italy.
Janet Phillips
(Vice President of People)Previously Director at SonicWALL for 5 years and Senior Director at Symantec for 7 years.
Marco Palladino
(CTO)Previously co-founded MemboxX, an online service for storing documents and small pieces of personal data.
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