Senior Product Director, Reward Gateway
Employee (App-First) and Merchant Products
£145-160k
Expert level
Remote from Europe, UK
Employee engagement platform
Job no longer available
Employee engagement platform
501-1000 employees
B2BEnterpriseHRSaaSWellbeing
Job no longer available
£145-160k
Expert level
Remote from Europe, UK
501-1000 employees
B2BEnterpriseHRSaaSWellbeing
Company mission
To make the world a better place to work; improving employee engagement to build better, stronger and more resilient organisations.
Role
Who you are
- 10+ years of experience in product management, with at least 5 years in a senior leadership role overseeing multiple product teams or clusters
- Proven track record of driving significant business growth through strategic product leadership
- Experience collaborating with executive leadership to shape company strategy
- 4+ years of experience in successfully launching and scaling consumer-grade, highly rated (4.5+), highly downloaded (5+ million downloads) app products alongside web platforms
- 2+ years of experience managing complex product portfolios in both B2C (Employee Products) and B2B (Merchant Products) contexts
- Deep understanding of mobile platforms, app development, and web technologies
- Familiarity with the challenges and opportunities unique to app-first product strategies
- Ability to balance resources and priorities between app and web product development
- Exceptional people management abilities, with experience leading and developing high-performing teams
- Strong mentorship skills with a focus on developing future product leaders
- Ability to inspire and motivate teams toward a shared vision and common goals, especially in-app innovation
- Expertise in market research, user insights, and business strategy at an organisational level
- Ability to anticipate market trends and steer the organisation toward new opportunities
- Deep understanding of mobile and related cutting-edge technology trends, that can transform businesses against competitors
- Advanced proficiency in data analysis - particularly in-app engagement metrics -to drive decision-making and measure product success,
- Ability to oversee complex research programs and synthesise insights into strategic initiatives
- Exceptional communication and storytelling skills, capable of influencing stakeholders at all levels
- Experience in presenting to executive leadership, boards, and external partners
- Innovative thinker with a track record of driving change and fostering a culture of innovation
- Ability to navigate ambiguity and lead the organisation through transformation
What the job involves
- You’ll be contributing to improving employee engagement and building better, stronger, and more resilient organisations to improve people’s daily lives
- Due to business growth, an opportunity has been created for an experienced Senior Product Director
- In this role, you will play a pivotal leadership role in shaping and executing the product strategy for our Employee Products - with a critical emphasis on app-first solutions - and our Merchant Products
- You will oversee the Employee (App-first) and Merchant Product cluster, focusing on delivering exceptional experiences across both web and mobile platforms for employees and innovative solutions for our merchant partners
- You will collaborate closely with cross-functional teams, including Engineering, Design, Marketing, Sales, and Client Success, to drive product innovation and ensure alignment with our business objectives
- Your leadership will be instrumental in advancing our mission to make the world a better place to work by enhancing employee engagement through cutting-edge, app-centric solutions
- Develop and execute the product vision and strategy for Employee Products (app and web)with an app-first focus and for Merchant Products
- Align product roadmaps with company objectives, ensuring a cohesive approach across clusters
- Identify and pursue new opportunities for growth and innovation within these product domains
- Lead, mentor, and develop Directors of Product and their teams within the Employee and Merchant Product clusters
- Foster a culture of continuous learning, collaboration, and high performance
- Encourage teams to prioritise app development while maintaining excellence in web products
- Champion the development of app-first Employee Products, ensuring our mobile solutions deliver outstanding user experiences
- Stay abreast of the latest trends in mobile technology and user experience to drive innovation and maintain a competitive edge
- Ensure seamless integration between app and web platforms to provide a consistent user experience
- Establish and promote cross-functional collaboration processes with Engineering, Design, Marketing, Sales, and other departments
- Manage expectations with stakeholders at all levels, including executive leadership, clients, and partners
- Drive a market-focused culture by informing teams about market trends, customer needs, and the competitive landscape
- Oversee the development of comprehensive research programs and utilise insights to guide product strategy
- Own the economic outcomes for the Employee Products (app and web) and Merchant Products, driving revenue growth and profitability
- Use data-driven insights to make informed decisions that positively impact key business metrics
- Identify opportunities to increase app adoption and engagement among users
- Implement and refine processes for continuous delivery, measurement, and learning within your product clusters
- Encourage the adoption of best practices in product development, agile methodologies, and app development lifecycle
- Communicate effectively with executive leadership, providing updates on product progress, risks, and opportunities
- Build strong relationships with key stakeholders, including clients and merchant partners
- Advocate for the importance of app-first strategies within the organisation
- Reporting To: Chief Product Officer
Application process
- Application Deadline: January 31, 2025
- Interview Process:
- 45-minute online interview with the Senior Talent Partner
- Online interview with the Engineering Director and Product Operations Director or Head of Product Design
- Assessment task
- Final interview with the Chief Technology Officer and Chief Product Officer
Our take
Reward Gateway was founded in 2006 as an employee engagement company. With reports suggesting that despite the majority of CEOs recognising that employee engagement is vital to their success, very few say they have a highly engaged company. Reward Gateway set out to bridge this so-called "engagement gap".
By engaging employees, Reward Gateway promises companies increased productivity, communication, and employee satisfaction - helping them to retain their most valued employees. It sets itself apart from traditional HR solutions by bringing employee benefits, discounts, perks, rewards, recognition, wellbeing and feedback into a single unified hub.
The company has acquired Xexec, MoveSpring and Fond, all providers of employee wellbeing and rewards software, to further bolster its offering and capabilities. In 2023, it was itself acquired by Edenred, a worldwide leader in employee benefits, presenting Reward Gateway with the chance to expand into new regions while the two companies enhance their already comprehensive range of solutions.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (2 rounds)
Jul 2015
$160.9m
GROWTH EQUITY VC
Dec 2010
$34.2m
GROWTH EQUITY VC
Total funding: $195.1m
Company benefits
- Life assurance
- Pension/401K
- Debt support programme & salary advances
- Bonus for referring a friend who we hire and have completed 3 months’ service
- Employee Share Plan
- Discounts to share with friends and family
- Family support - Baby Bonus, caregiver support, domestic violence protection programme, parent support loan, miscarriage and baby loss support, wedding bonus and up to 3 months paid leave to take care of your family
- Gender neutral parental leave for primary and secondary carers
- Up to 6 months unpaid leave after five years’ service
- Volunteer days plus a day of leave to Speak Up and be the change you want to see in the world
- Unlimited time off to give blood
- Trans & gender affirmation support
- Unlimited free books for your professional development and one fiction book per month to help you unwind
- Employee assistance programme
- Health benefits such as free eye tests, free flu jab, freedom from addiction, menopause support, stop smoking assistance programme and health cash plan
- Personal wellbeing allowance, personal wellbeing coach, run club, spa and gym discounts, plus cycle to work scheme
- Work from home bundles
- Flexible working
- Bring your dog to work, drinks and breakfast
Company HQ
Soho, London, UK
Leadership
Nick Burns
(AUKUS Zone Director)Advisory Board Member at Hybrid Legal and at Engage Works. Formerly CEO of Gallagher Benefit Services (UK).
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